Content Moderator (Indonesian)

Staff4Me; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a diligent Content Moderator fluent in Indonesian to ensure a safe online environment. In this role, you will review user-generated content, enforce community guidelines, and collaborate with a diverse team to enhance moderation strategies. This position offers a competitive salary, opportunities for career growth, and training to develop your technical and customer service skills. Join a dynamic and multicultural environment where your contributions will make a significant impact on user experience.

Benefits

Competitive salary

Benefits package

Opportunity for growth

Training and support

Dynamic work environment

Qualifications

• Fluency in Indonesian and proficiency in English required.
• Experience in content moderation or community management is advantageous.

Responsibilities

• Review user-generated content for compliance with community guidelines.
• Identify and remove inappropriate content according to protocols.
• Monitor community interactions and report patterns for improvement.

Skills

Fluency in Indonesian

Proficiency in written and spoken English

Attention to detail

Critical thinking skills

Familiarity with social media environments

Education

Experience in content moderation

Experience in community management

Tools

Moderation tools

Job description

Staff4Me is seeking a diligent and detail-oriented Content Moderator who is fluent in Indonesian to join our growing team. In this pivotal role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring compliance with community guidelines and established policies. Your meticulous approach will help us maintain a safe and welcoming online environment for our users.

Key Responsibilities:

• Review and assess user-generated content, including text, images, and videos, for conformity to community guidelines.
• Identify, flag, and remove any inappropriate or harmful content according to established protocols.
• Provide feedback to users regarding content issues when necessary and escalate complex cases to higher management.
• Monitor community interactions and report on patterns or reoccurring issues to enhance content moderation tactics.
• Work collaboratively with other moderators to ensure a uniform approach to moderation across the platforms.
• Keep abreast of changing platform policies and industry best practices to inform moderation strategies.
• Engage in training and team meetings to share knowledge and improve overall moderation effectiveness.

• Fluency in Indonesian (native or equivalent), with proficiency in written and spoken English.
• Previous experience in content moderation, community management, or a similar role is advantageous.
• Exceptional attention to detail and strong critical thinking skills for effective decision-making.
• Familiarity with social media environments and current digital content trends.
• Ability to manage sensitive topics with professionalism and care.
• Proficient with moderation tools and familiar with online safety guidelines.
• Flexibility to work varied hours, including weekends or holidays as needed.

- Competitive salary and benefits package.

- Opportunity for growth and career development.

- Training and support to enhance technical and customer service skills.

- Work in a dynamic and multicultural environment.