Content Moderator (In Office - Austin)

Wipro Technologies; Austin (TX); On-site; USD 25,000 - 50,000; Full time

Job summary

Wipro Limited in Austin, Texas is seeking a Content Moderator to carefully examine diverse content formats (text, images, videos, and audio) and flag issues such as inaccuracies, harmful language, and policy violations. You will label and categorize content to improve AI model performance and ensure content relevance.

The role requires strong written and verbal English, attention to detail, and the ability to work independently and as part of a team.

Qualifications

• HS Diploma or GED required.
• Familiarity with AI concepts and machine learning.
• Strong attention to detail and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Preference: Bachelor's degree in English or related fields.
• Experience in content moderation/Voice Call Center or quality assurance.

Responsibilities

• Carefully examine text, images, videos, and audio to identify policy violations.
• Label and categorize content to improve AI model performance.
• Communicate findings clearly in written reports.
• Stay updated on AI trends, guidelines, and best practices.

Skills

Content Moderation

English Communication

Attention to Detail

Teamwork

Education

HS Diploma or GED

Bachelor's degree in English or related fields

Job description

Job Title: Content Moderator (In Office - Austin)

City: Austin

State/Province: Texas

Posting Start Date: 7/31/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Position Summary:

The Content Moderator will carefully examine diverse content formats (text, images, videos & audios) to identify and flag issues such as: factual inaccuracies, harmful or offensive language, biased or discriminatory content and any potential violations as per policy. Ensure the accuracy, relevance, and coherence of content generated by our AI models. Ensure the accuracy, relevance, and coherence of content generated by our AI models. Accurately label and categorize content to improve the performance of machine learning algorithms. Keep abreast of the latest AI trends, ethical guidelines, and industry best practices.

Additional Job Duties:

• English Communication (Written & Spoken): Clearly and concisely communicate findings, recommendations, and concerns in written reports and documentation.
• English Comprehension: Read/Listen and understand complex technical documentation/ AI generated content and research papers related to AI models.
• Learnability and Flexibility: Quickly grasp new concepts and adapt to evolving AI technologies and methodologies.
• Execution and Organization: Work systematically and efficiently to meet deadlines and deliver high-quality evaluations.
• Adaptability and Ambiguity Tolerance: Thrive in dynamic and uncertain environments, effectively navigating complex and evolving challenges.
• Stress Tolerance (Resilience): Maintain composure and productivity under pressure, effectively managing competing priorities.
• Analytical Decision Making: Critically analyze data and information to make informed and objective assessments.
• Attention to Detail: Meticulously examine model outputs to identify subtle biases, errors, or potential risks.
• Emotional and Social Awareness: Understand the potential societal impact of AI models and consider diverse perspectives.
• General Awareness: Stay informed about current trends, best practices, and ethical considerations in AI development and deployment.
• Content Moderation Simulation: Assess potentially sensitive or harmful content with objectivity and in accordance with established guidelines.

Requirements:

• HS Diploma or GED
• Familiarity with AI concepts and machine learning
• Strong attention to detail and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

Preferences:

• Bachelor's degree in English or related fields
• Experience in content moderation/Voice Call Center or quality assurance

Mandatory Skills: Content Moderation.The expected compensation for this role ranges from $25,000 to $50,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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