Content Moderator

Cross Border Talents; Lisbon (AR); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Attendance bonus

Job summary

Cross Border Talents is seeking a bilingual Content Moderator fluent in Polish and English to join the team in Lisbon. This on-site role involves reviewing content on an e-commerce platform, ensuring policy and legal compliance, and maintaining high quality standards to guarantee the safety of uploaded content.

You will review content, apply policies, and escalate issues according to established procedures while adapting to shifting schedules and policy updates.

Qualifications

• Fluent Polish and English required.
• Ability to make rational decisions with local market expertise.
• Ensure policy and legal compliance and safety of content.
• Flexibility to adapt to policy changes and shifting schedules.

Responsibilities

• Guarantee products and services standards within the e-commerce platform.
• Make rational decisions, leveraging local market expertise.
• Ensure high standards of quality while reviewing content.
• Become and remain knowledgeable about leading e-commerce products and services standards.
• Review content within agreed latency Service Levels and quality standards.
• Ensure policy/legal compliance and safety of content uploaded to the platform.
• Escalate issues to the company in accordance with established procedures.

Skills

Polish

English

Job description

Content Moderator (Polish & English)

Location: Lisbon, Portugal

Work Model: On-site

Contract: 6-month contract position

About the Role

We are looking for a bilingual Content Moderator fluent in Polish and English to join our team in Lisbon. In this on-site role, you will review content on an e-commerce platform, ensure policy and legal compliance, maintain high quality standards, and help guarantee the safety of uploaded content.

Key Responsibilities

• Guarantee products and services standards within the e-commerce platform.
• Make rational decisions, leveraging local market expertise.
• Ensure high standards of quality while reviewing content.
• Become and remain knowledgeable about leading e-commerce products and services standards.
• Review content within agreed latency Service Levels and quality standards.
• Ensure policy/legal compliance and safety of content uploaded to the platform.
• Escalate issues to the company in accordance with established procedures.

Requirements

• Fluent Polish and English language skills.
• Ability to make rational decisions with local market expertise.
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform.
• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols.

Benefits

• 1000€ Welcome Bonus.
• Food Allowance of 7.63€ per working day.
• Attendance Bonus of 45€ per 11 months.