Content Manager

Aquent; Westlake (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Aquent is partnering with a leading financial services organization to drive enterprise-level transformation through clear, compelling communications. We are seeking a dynamic communications professional to shape how employees understand and engage with major initiatives in a fast‑paced environment.

You will collaborate with change management leads, develop communications across emails, announcements, talking points, FAQs, and leader toolkits, and tailor messaging for leaders, managers, and

Qualifications

• 2–4 years of experience in change management, internal communications, or project communications.
• Exceptional writing and editing skills for business and employee audiences.
• Familiarity with core change management concepts and adoption strategies.

Responsibilities

• Collaborate with change management leads on stakeholder analysis, impact assessments, and readiness inputs.
• Develop and maintain change communications: emails, announcements, talking points, FAQs, and leader toolkits.
• Tailor messaging for leaders, people managers, and employees to drive understanding and adoption.
• Partner with training and change leads to align communications with learning moments and project rollout timelines.
• Manage communications calendars and sequencing of messages for impact.
• Prepare cascade materials and engaging presentations for leaders.
• Track deliverables and gather feedback to refine strategies.

Skills

Change management

Internal communications

Writing & editing

PowerPoint

Stakeholder analysis

Project communications

Tools

PowerPoint

MS Office

Job description

Aquent is partnering with a leading financial services organization that is at the forefront of driving significant enterprise-level transformation. This is an exciting opportunity to join a team dedicated to fostering clear communication and successful adoption of critical initiatives across the organization.

Are you a master communicator passionate about driving organizational change through impactful messaging? We’re seeking a dynamic communications professional to join our client’s team and play a pivotal role in shaping how employees understand and engage with critical enterprise and transformation initiatives. Your expertise will be crucial in translating complex changes into clear, compelling narratives, directly influencing employee understanding, adoption, and the overall success of major strategic projects. You’ll have the chance to make a tangible impact by ensuring every employee feels informed, empowered, and ready to embrace the future.

What You’ll Do

• Collaborate with change management leads to execute core activities such as stakeholder analysis, impact assessments, and readiness inputs.
• Develop and maintain a wide range of change communications, including emails, announcements, talking points, FAQs, and comprehensive leader toolkits.
• Strategically tailor messaging to resonate with diverse audiences, including leaders, people managers, and employees.
• Partner closely with training and change leads to ensure communications are seamlessly integrated with learning moments and project rollout timelines.
• Manage communications calendars and orchestrate the strategic sequencing of messages for maximum impact.
• Empower leaders by preparing essential cascade materials and engaging presentations.
• Track communication deliverables and assist in gathering valuable feedback and engagement data to refine strategies.

What You’ll Bring

• 2–4 years of experience in change management, internal communications, or project communications.
• Exceptional writing and editing skills, with a proven ability to craft clear and compelling content for both business and employee audiences.
• Familiarity with fundamental change management concepts, including impacts, adoption strategies, and resistance management.
• Proficiency in creating professional PowerPoint presentations and various written communication formats.
• Comfort and adaptability when working in fast-paced, dynamic, and evolving environments.

Bonus Points For

• Exposure to recognized organizational change frameworks (e.g., Prosci or similar methodologies).
• Experience supporting technology or process transformation initiatives.