Content Engineer, Developer Relations

Harness; United States; Remote; USD 150,000 - 162,000; Full time

Benefits offered by this job

Healthcare benefits

FSA

Flexible schedule

EAP

Parental leave

Social events

Internet reimbursement

Job summary

Harness is seeking a role that uses our AI-powered software delivery platform to illustrate practical use cases. You will design, build, and film demonstrations that show how practitioners integrate the platform into CI/CD and DevOps workflows.

You’ll own content from concept to finished piece, coaching the shooting process and delivering engaging, credible demonstrations to technical audiences across video and writing.

Qualifications

• Hands-on fluency with CI/CD/DevOps platforms and related tooling.
• Portfolio of technical content you’ve produced, with links.
• Ability to operate recording setups, remotely or in-person, with practitioners.

Responsibilities

• Design practical use cases inside Harness platform and build end-to-end.
• Run shoots with technical practitioners, remotely or in-person.
• Produce technical content across video and writing end-to-end.
• Evangelize Harness CI/CD, IDP, security, AI cost in real workflows.
• Collaborate with production, product, and field CTOs to source use cases.

Skills

CI/CD platform experience

DevOps tooling

Technical content creation

Video production familiarity

Tools

CI/CD tooling

Job description

the company is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). the company has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. the company brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by the company AI and the Software Delivery Knowledge Graph, the the company Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.

Over the past year, the company powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.

With a global team across 26 offices and 27 countries, the company is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

Position Summary

This role exists to evangelize the the company AI platform, not by describing what it does, but by using it. You'll design practical use cases that show what a specific the company capability actually solves for a practitioner, build that use case yourself inside the platform, and turn it into content that lets other practitioners design and execute the same thing on their own.

Video is part of the job, but it's the part we can coach. Our team can teach you how to run a shoot and cut a piece the way the best technical demo producers at developer-obsessed companies do it. The must-have skill is technical judgment, i.e., knowing which use case is worth building, where the real friction is, and how to demonstrate it credibly to someone who'd see through a scripted demo in five seconds. That has to be there on day one.

About the role

• Design practical, realistic use cases inside the company: the kind of problem a developer, a platform engineer, or a DevOps lead actually has, and build them yourself, end to end, inside the product
• Run your own shoots (remote or in-person) with technical practitioners, including our Field CTOs: you operate the capture, not just receive footage from someone else
• Produce technical content around each use case: concept, execution, and final piece are all yours, start to finish, across video and writing
• Evangelize specific the company AI capabilities (CI, CD, IDP, security, AI cost) in ways that map directly onto a practitioner’s real workflow, not a feature list
• Partner with our production team to sharpen craft: pacing, visual packaging, delivery, while owning the technical substance yourself
• Pitch and pilot new formats and hooks on your own initiative
• Let performance data steer what you build next: watch time and returning viewers tell you which use cases and capabilities are actually resonating, not a fixed calendar alone
• Cross-functional partnership: You'll work closely with Product, Engineering, and the Field CTOs to source real use cases, and with Product Marketing to keep messaging aligned, but the execution and editorial judgment are yours.

About you

• Deep, hands-on fluency with the company or a comparable CI/CD, IDP, or DevOps platform: Familiarity with the broader DevOps/platform engineering space: GitOps, progressive delivery, SAST/SCA, DORA metrics, enough to design a use case from a blank slate and build it yourself, not follow someone else's script
• A portfolio of technical content you've personally produced: concept, execution, and camera/edit, not just cut from footage someone else designed and shot. Links, not a reel.
• Comfort operating your own recording setup, remote or in-person, with technical practitioners who are not professional presenters
• The instincts of a practitioner: you think about a problem the way the person you're filming or the person you’re creating the content for does, and you can tell the difference between a demo that's honest about friction and one that's just polished
• Self-directed and productive: you don't wait for a brief. You spot the use case, build it, film it, and know what's worth keeping
• Genuinely creative about capturing developer attention: you have your own ideas about what makes a technical audience stop scrolling and actually watch, and you'll push for the weird format or unconventional angle when the standard playbook feels stale, not just execute the four formats we've already defined

Nice to have:

• Engineering background: people who can write code well enough to have opinions about it, and have since moved towards explaining and teaching it.
• Existing video/production craft (framing, pacing, basic edit). We'll build on this, not require it on day one
• A personal or team technical content channel you've grown yourself

What This Role Is NotWorth being direct about this. This is not a video editing job. If your strongest skill is post-production and your technical depth is "I can follow along," this isn't the right fit. We can teach editing; we can't teach technical judgment. It's also not a role where someone else designs the demo, and you just point a camera at it. You're expected to find the use case, not just capture it.

What Success Looks Like in 90 Days

• 2–3 original use cases you designed and built yourself inside the company, each turned into a piece of content
• A recording workflow you run independently, no one else needs to be behind the camera for you to ship
• Early signal (watch time, returning viewers) on which use cases and capabilities are actually resonating with practitioners
• A clear, credible point of view, in the content itself, on what a specific the company capability solves and how a practitioner would actually use it

Work Location

• Remote within the U.S

What you will have at the company

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

The anticipated base salary range for this position is $150,000 and $162,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.the company.io/company/careers.

Pay transparency

$150,000—$162,000 USD

the company in the news:

• Accelerating Our Mission to Bring AI to Everything After Code
• Goldman Sachs leads investment in software delivery startup the company at $5.5 billion valuation
• How the company runs 16 “startups within a startup” at scale | Jyoti Bansal
• the company Research Shows AI Visibility Crisis Fueling Security Nightmare
• the company has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.