Content Designer/Writer

Vaultes, LLC; Washington, Northern (District of Columbia, KY); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Work-from-home opportunities

401k with matching incentive

Company provided life insurance

Company provided short-term disability

Job summary

Vaultes is seeking a Content Strategist to develop content strategies for government-focused digital properties and experiences. You will analyze customer experiences, model content, and collaborate with UX researchers and designers to improve information architecture.

This is a full-time role for 6–7 months with a potential extension. The annual salary range is $100,000 - $110,000, with final offers based on qualifications and skills.

Qualifications

• 3+ years building content strategies for large websites/digital products.
• Strong understanding of human-centered design and its role in UX/content.
• Portfolio showing content strategies, models, and UX writing.
• Experience with Agile development teams.
• Experience collaborating with cross-functional digital teams for 4+ years.
• Excellent verbal and written communication skills.
• Experience using customer data and analytics to inform content.

Responsibilities

• Analyze customer experiences to develop content strategies for digital properties.
• Propose content and solutions using keyword research and analytics to improve reach.
• Define content management processes including inventories and audits for quality and accessibility.
• Define editorial standards and formatting guidelines.
• Produce content models, metadata, taxonomies, and sitemaps.
• Collaborate with UX researchers and designers on content design and IA.

Skills

Content strategy

UX writing

Agile

Cross-functional

Voice of customer

Plain language

Education

Bachelor’s degree in communications/marketing/journalism

Tools

CMS

Digital experience platforms

Job description

Vaultes is a rapidly growing engineering firm focused on Frictionless cybersecurity and digital government services headquartered in the Washington DC metro area. Serving customers across the Federal government and commercial sectors, we use our broad experience and deep technical expertise to implement customized solutions that enable mission achievement and secure the world through technology.

Frictionless Collaboration: We lead with humility and are easy to work with. Our ego-less, one-team mindset keeps progress moving.

Accountable & Adaptable: We do what we say we will and own our outcomes. Rooted in a growth mindset, we flex with change and stay aligned to mission needs.

Secure by Design: We protect what matters most. Security and integrity guide our decisions, ensuring resilience and confidence for our clients and partners.

Trusted Partners: We work side by side with clients and colleagues, earning trust through accountability, openness, and shared success.

As a member of our dynamic tech team, you will work collaboratively with team members and key stakeholders to engage in various aspects of Content Strategy in support of a Government customer. This is a full-time position with a defined period of 6-7 months with a possibility to extend beyond that. The annualized salary range is $100,000 - $110,000 with a final offer determination based on qualifications, relevant experience, and skills.

Responsibilities

• Analyze customer experiences to develop content strategies for digital properties.
• Propose content and content solutions based on data and customer insights, utilizing keyword research, customer insights and a range of analytics tools to improve content, visibility and audience reach via digital channels.
• Define and implement content management processes, including conducting routine content inventories, audits, and evaluations for quality, usability, accessibility, and inclusivity.
• Define editorial standards and processes, including style and formatting guidelines.
• Produce content models, metadata, taxonomies, and sitemaps.
• Collaborate with UX researchers and designers on content design, user journeys and information architecture.
• Prepare, organize, and publish content, ensuring the application of plain language guidelines and accessibility practices (e.g., Section 508 and WCAG).
• Collaborate with data analysts to optimize content for search engines, social media, and other distribution channels.
• Write, edit, and test copy on digital platforms and products as needed.
• Perform other duties as assigned.

Requirements

Qualifications

• Ability to obtain and maintain a security clearance.
• You must be legally authorized to work in the USA. Vaultes does not provide visa sponsorship.
• Bachelor’s degree in communications, journalism, marketing, or related field; a degree with a digital focus is preferred or other combination of education, training, and certifications.
• 3+ years of experience developing and implementing content strategies for large websites and digital products; 5+ years of total professional experience.
• Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content strategy fits in and elevates UX and product design deliverables and solutions.
• A portfolio of work that demonstrates a strong understanding of content strategy deliverables (e.g., content strategies, content models, content designs, UX writing).
• Experience working with Agile development teams.
• Demonstrated experience working within cross-functional digital teams for at least 4 years.
• Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams.
• Excellent verbal and written communication skills.
• Experience in writing, revising, sourcing, and aggregating content.
• Experience using voice of the customer data and analytics to support content strategy.
• An understanding of plain language guidelines and accessibility standards (Section 508, WCAG).
• Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions.

Perks and Benefits

• Paid time off
• Paid holidays
• Work-from-home opportunities
• 401k with matching incentive
• Company provided life insurance
• Company provided short-term disability

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Capable of operating a computer and other office productivity machinery, and frequently communicate with co-workers, management, and customers.

Vaultes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.