Content Designer

INSPYR Solutions; Vienna (VA); Hybrid; USD 55,000 - 66,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

Job summary

INSPYR Solutions seeks a Content Designer in Vienna, VA for a hybrid or remote role. The position shapes product experiences with strategic content, driving cohesive narratives across platforms and maintaining deadlines in a dynamic environment.

You’ll lead content workflows, collaborate with cross-functional teams, and champion best practices in voice, tone, and messaging. 6-month contract with competitive hourly compensation.

Qualifications

• Bachelor-level degree in English, Communications, Journalism or equivalent.
• 5+ years of UX Content Design, UX writing, or Content Strategy experience.
• Advanced project management to lead teams and meet deadlines.
• Ability to mentor others and articulate design concepts.
• Knowledge of HTML, XHTML, AJAX, JavaScript, CSS; web/mobile design.

Responsibilities

• Design, write, edit, test, and improve content for product usability and journeys.
• Develop and manage a content strategy across the product development process.
• Create a messaging vision and ensure cohesive narratives across digital touchpoints.
• Establish content guidelines for voice, tone, headers, CTAs, and formatting.
• Audit content and identify gaps to improve customer experience and business results.
• Collaborate with product, design, research, legal, marketing, and eng teams.

Skills

UX Content Design

Project management

Mentoring

Communication skills

Content strategy

User experience writing

Education

Bachelor's degree in English, Communications, Journalism

Master's degree (desired)

Tools

HTML

XHTML

AJAX

JavaScript

CSS

Job description

Title: Content Designer

Location: Vienna, VA (HYBRID or REMOTE)

Duration: Initial 6-month contract with possible extensions

Compensation: $40/hour - $48/hour

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Content Designer

Basic Purpose

To shape product experiences by creating useful, meaningful content that help users complete the task at hand. Set the vision for content and drive cohesive product narratives across multiple platforms and touch points. Manage user experience writing workflow, maintaining deadlines and ensuring timely deliverables to design team. Work independently with limited guidance and direction on moderately complex projects. Participate in the creation and evolution of user experience messaging strategy. Recommend messaging solutions that support the user experience and meet brand tone and voice guidelines.

Responsibilities

• Design, write, edit, test, and improve content that makes our products easier to use and helps our members achieve their goals across their respective journeys. This includes product flows, interface language, emails, push notifications, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across products and experiences.
• Develop and manage an effective content strategy throughout the product development process and influence strategic decisions across and within products to improve overall experience and ensure messaging consistency and performance that accounts for multiple specific member and business contexts.
• Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives across all digital touch points
• Utilize storytelling and narrative skills to improve user experience in alignment with the brand's tone and voice
• Create and manage content guidelines, principles, and best practices for things like voice and tone, headers, CTA buttons, formatting, and emojis
• Identify opportunities to define and establish conventions for messaging
• Inventory and audit existing content to identify gaps and opportunities to improve the customer experience and business performance.
• Collaborate and build strong relationships with key partners across disciplines like product, design, research, customer experience, legal, engineering, marketing comms, and product marketing
• Advocate for content best practices within the UX Design team
• Research and analyze moderately complex messaging problems, identify opportunities to solve problems utilizing copy
• Originate new concepts, strategies or innovative approaches to user experience messaging that have significant impact
• Work on multiple projects prioritizing them according to project needs, level of effort of tasks and project timelines

Qualifications

• Bachelor's degree in English, Communications, Journalism or the equivalent combination of education, training, and experience
• 5+ years of UX Content Design, UX writing, or Content Strategy experience
• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Ability to lead, guide and mentor others
• Ability to articulate design concepts to a broad audience, including non-designers
• Advanced communication skills both verbal and visual
• Advanced detail and organizational skills
• Ability to apply analytical, creative, visual, and critical thinking
• Advanced knowledge of effective writing and editing
• Experience of user centered design processes and best practices
• Working knowledge of modern development standards, techniques and methodologies (e.g., HTML, XHTML, AJAX, JavaScript, CSS, etc.)
• Working knowledge of web, mobile and application design
• Working knowledge of best practices for web and mobile-based content, tools, and forms
• Desired - Master's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience
• Desired - Knowledge of financial services industry and products
• Desired - Human Factors Institute Certified Analyst

Location

The location can be remote, but we'll give some preference to local candidates that can work hybrid from Vienna, VA.

Our benefits package includes

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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