Content Design Manager, Core Card Experiences

Capital One; Richmond (VA); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One seeks a Content Designer, Manager for Core Card Experiences to lead design projects and co-create innovative content strategies. You will work with cross-functional partners to shape product strategy and implement human-centered content across digital experiences.

The role requires deep expertise in content design, an ability to mentor designers, and a focus on scalable, accessible content within a regulated, data-driven environment.

Qualifications

• At least 5 years of experience in content design, content strategy, or UX writing.
• Experience leading design projects or teams.
• Proficiency with design and prototyping tools such as Figma.

Responsibilities

• Lead design projects, directing and delegating work for more junior team members.
• Collaborate with product, tech and business partners to shape strategy.
• Create and govern accessible digital content experiences that support end-to-end user flows.

Skills

Content design

Content strategy

UX writing

Leadership

Tools

Figma

Job description

Capital One seeks a Content Designer, Manager for Core Card Experiences to lead design projects and co-create innovative content strategies. You will work with cross-functional partners to shape product strategy and implement human-centered content across digital experiences.

The role requires deep expertise in content design, an ability to mentor designers, and a focus on scalable, accessible content within a regulated, data-driven environment.