Content Delivery Manager (USA)

Greenpark; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Greenpark, a global digital agency focused on omnichannel search and social content, seeks a Content Delivery Manager. You will coordinate digital and print content to fuel launches, align with brand teams, and ensure quality and compliance across campaigns.

Based in Gaithersburg, MD, the role evolves workflows with AI-enabled capabilities, streamlines processes, and champions continuous improvement across the content supply chain.

Qualifications

• 7+ years of experience in Content Delivery, Marketing Operations, Digital Production, Creative Operations, Agency Management, or related disciplines.
• Bachelor's degree or equivalent work experience preferred.
• Experience with project management and cross-functional stakeholder coordination.

Responsibilities

• Brand and Stakeholder Partnership: Serve as the market-facing content delivery partner to brand teams and translate business needs into production plans.
• Content Production and Delivery: Lead end-to-end planning, coordination, and execution of digital and print content.
• Content Operations and Asset Management: Enforce governance, metadata, and asset archival aligned to standards.
• Project and Work Management: Manage workflows and capacity using enterprise tools; maintain schedules and risks.
• Budget Stewardship: Oversee budget management for content services and vendor utilization.
• Operational Excellence and Transformation: Identify improvements and champion AI-enabled capabilities.

Skills

Content Delivery

Project management

Stakeholder mgmt

Cross-functional

Communication

Education

Bachelor's degree or equivalent

Tools

Adobe Workfront

JIRA

DAM platforms

Enterprise workflow tools

Content governance systems

Job description

12-month FTC

Hybrid (Gaithersburg, Maryland, USA. 3 days in office)

About Greenpark

Greenpark is a global, award-winning digital agency specialising in omnichannel search and social.Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social contentto help brands create meaningful connections that impact people's lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.

Want the real inside scoop? Our Playbook gives you a peek into how we work, collaborate, and get things done at Greenpark. Check it out here.

Our Values

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us.

About the role

As Content Delivery Manager, you will be the primary partner to our brand teams, leading the coordination and execution of digital and print content that fuels launches, strengthens market presence, and upholds the highest standards of quality and compliance. You will connect marketing, creative studios, production partners, and asset management teams into a cohesive, high-performing delivery model that moves at pace and scales across campaigns. This position is based in Gaithersburg, MD.

In this role, you will evolve how we work - introducing AI-enabled capabilities, streamlining processes, and championing continuous improvement across the content supply chain. Your leadership will help ensure our science reaches the right audiences at the right time, supporting our ambition to transform outcomes in cancer care.

What you’ll do

• Brand and Stakeholder Partnership: Serve as the market-facing content delivery partner to brand teams. Build trusted relationships across marketing, omnichannel, creative, agencies, and production vendors to align on goals and translate business needs into clear production plans and delivery schedules.
• Content Production and Delivery: Lead end-to-end planning, coordination, and execution of digital and print content. Orchestrate internal studios, delivery teams, and preferred production partners to deliver on time, within budget, and to rigorous quality and compliance standards - driving measurable commercial impact.
• Content Operations and Asset Management: Partner with content library and DAM stakeholders to enforce governance, metadata, and discoverability. Increase reuse and speed by ensuring proper storage of source, working, and approved assets, with disciplined version control and archival aligned to enterprise standards.
• Project and Work Management: Manage workflows and capacity using Adobe Workfront, JIRA, and enterprise tools. Maintain schedules, risks, dependencies, and priorities; drive transparency through accurate tracking and status reporting across a portfolio of concurrent projects.
• Budget Stewardship: Oversee budget management for content delivery services allocated to brand teams, optimizing spend and vendor utilization while meeting performance and quality targets.
• Operational Excellence and Transformation: Identify and implement process improvements that elevate efficiency, quality, and stakeholder experience. Champion adoption of new technologies, automation, and AI-enabled solutions; lead change that strengthens our content supply chain and ways of working.

About you

• High School Diploma/GED or equivalent
• 7+ years of experience in Content Delivery, Marketing Operations, Digital Production, Creative Operations, Agency Management, or related disciplines
• Strong project management and stakeholder management skills
• Experience managing multiple concurrent projects in a fast-paced environment
• Ability to work effectively across matrixed and cross-functional organizations
• Excellent communication, collaboration, and organizational skills
• You live & breathe Greenpark’s core values ‘We Strive’, ‘Acting Together’, ‘With Kindness’ - championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values.

Desirable Skills / Experience

• Bachelor's Degree or equivalent work experience
• Experience in pharmaceutical, healthcare, life sciences, or other regulated industries
• Experience with Adobe Workfront, JIRA, DAM platforms, enterprise workflow tools, content governance and asset lifecycle best practices
• Experience coordinating across internal creative studios, agencies, production vendors, and distributed delivery teams
• Customer-focused, relationship-oriented, adaptable, and comfortable working through change, transformation, and evolving ways of working
• Curious and innovation-minded, with openness to AI-enabled capabilities, automation, and continuous improvement

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.