Content Coordinator

UPMC; Pittsburgh (Allegheny County); Remote; USD 45,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a detail-oriented Content Coordinator to manage and organize proposal content. This remote entry-level position involves maintaining an accurate content repository in the Qvidian system, collaborating with SMEs, and supporting the Proposal Management team. Ideal candidates will have proficiency in Qvidian, strong organizational skills, and at least 1 year of relevant professional experience.

Qualifications

• Experience in proposal development or insurance industry knowledge is a plus.
• Collaborative team player who works well with Sales and Account Management.

Responsibilities

• Maintain and organize proposal content in the Qvidian system.
• Collaborate with Subject Matter Experts to ensure content accuracy.
• Support Proposal Management team and assist with training materials.

Skills

Proficiency in Qvidian

Organizational skills

Proficiency in Microsoft Office

Data entry

Team collaboration

Education

Minimum of 1 year of professional experience or 4 years of relevant experience

Tools

Qvidian

Microsoft Office

Job description

Are you detail-oriented, tech-savvy, and ready to kickstart your career in proposal content management? Join our team as a Content Coordinator to play a key role in maintaining and organizing the content that powers our RFP and RFI responses. This entry-level position is perfect for someone who loves structure, thrives on accuracy, and enjoys working collaboratively across multiple business lines. This is a fully remote role!

What you’ll do

As a Content Coordinator, you’ll be the backbone of our Qvidian Proposal Automation system, ensuring that our content repository is accurate, up-to-date, and ready to support proposals for UPMC Health Plan, UPMC WorkPartners, and government products. While writing isn’t your primary focus, you’ll have opportunities to edit and refine content, making sure it reflects the latest information.

• Keep our content organized and updated: upload approved content, edit existing content, remove duplicates, and update key properties such as keywords and review dates.
• Collaborate with Subject Matter Experts (SMEs) to maintain compliant and accurate proposal content.
• Support the Proposal Management team with production tasks and ad‑hoc projects.
• Solve problems: partner with Qvidian tech support to resolve issues and keep things running smoothly.
• Train and guide: help end users understand Qvidian best practices and assist with training materials.
• Monitor quality metrics and support scheduled content updates.

What we’re looking for

• Proficiency in Qvidian and experience with content administration.
• Strong organizational skills and ability to handle extensive data entry.
• Proficiency in Microsoft Office; writing/editing experience is a plus.
• Bonus points for experience in proposal development, insurance industry knowledge, or familiarity with AI platforms.
• A collaborative team player who works well with Sales, Account Management, and SMEs.
• Minimum of 1 year of professional experience in the relevant fields or 4 years of experience.
• Background in Insurance or other professional services preferred.

Licensure, Certifications, and Clearances

• Preferred: Current PA Health and Accident insurance sales license or obtain within 18 months of hire.
• Act 34 (preferred).

UPMC is an Equal Opportunity Employer/Disability/Veteran