RFP Database Coordinator / Technology Proposal Content manager Enablement (no C2C or 3rd parties)

Dexian; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Dexian is seeking an RFP Database Coordinator or Sr. Analyst on the Technology Customer Success team. The role owns the RFP content library, audits material quality, and drives a formal content and RFP tracking process to support sales enablement across the organization.

The position emphasizes content ownership, process rigor, and collaboration with sales, product, and marketing in a fully remote US environment. Visa sponsorship is not available.

Qualifications

• Experience maintaining or organizing a content library, knowledge base, or similar repository.
• Strong organizational and analytical skills, with attention to detail and consistency across content.
• Ability to build, refine, and formalize processes in support of a growing team.
• Strong project coordination skills, with experience coordinating deliverables and stakeholders across teams.
• Strong writing/communication skills, translating complex product and process information into clear, sales-ready content.

Responsibilities

• Owns and maintains the master database/library of RFP content, ensuring materials are current, accurate, and easy for sales and account teams to locate and use.
• Conducts quarterly audits of RFP content to identify gaps, outdated language, or inconsistencies.
• Leads a twice-yearly refresh of RFP content.
• Helps improve and stand up a formal process for RFP sales tracking, including intake, ownership, status, and reporting.
• Serves as the primary point of contact and de facto project manager for sales enablement (Proposal) requests.
• Partners with Customer Success leadership to refine internal processes that support the team's growth.
• Coordinates across sales, account management, product, and marketing to gather input, align messaging, and keep enablement materials consistent with enterprise strategy.

Skills

Organizational skills

Analytical skills

Process improvement

Project coordination

Written communication

Job description

**This is not a Sales position or senior management role**

No 3rd parties or C2C candidates, please. Visa sponsorship is not available.

RFP Database Coordinator or Proposal Content Manager

Contract for hire (long term career growth opportunity)

100% remote in the US.

As an RFP Database Coordinator or Sr. Analyst on the Technology Customer Success team, you will own the content backbone that powers the RFP and sales enablement efforts - building and maintaining a trusted, up-to-date RFP content library, gathering new content to fill gaps, and standing up the processes that keep our sales and account teams equipped to respond quickly and accurately to plan sponsor and prospect requests.

The Sr. Analyst of Technology Sales Enablement is responsible for the RFP content database, the cadence of content audits and refreshes, and serving as a project management point of contact for sales enablement initiatives across the Customer Success organization. The focus is on content ownership, process rigor, and cross-functional coordination in support of a growing Customer Success team.

Responsibilities:

• Owns and maintains the master database/library of RFP content, ensuring materials are current, accurate, and easy for sales and account teams to locate and use.
• Conducts quarterly audits of RFP content to identify gaps, outdated language, or inconsistencies.
• Leads a twice-yearly (semi-annual) refresh of RFP content
• Helps improve and stand up a formal process for RFP sales tracking, including intake, ownership, status, and reporting.
• Serves as the primary point of contact and de facto project manager for sales enablement (Proposal) requests, whether in support of a specific customer/prospect opportunity or a broader internal initiative.
• Partners with Customer Success leadership to refine internal processes that support the team's growth, such as the voice of the customer feedback process.
• Coordinates across sales, account management, product, and marketing to gather input, align messaging, and keep enablement materials consistent with enterprise strategy.
• May assist in leading broader sales enablement initiatives and, where interest and skill allow, help build creative materials such as PowerPoint presentations to support sales and customer-facing teams (not a requirement).

Required Qualifications:

• Experience maintaining or organizing a content library, knowledge base, or similar repository.
• Strong organizational and analytical skills, with attention to detail and consistency across content.
• Demonstrated ability and appetite to build, refine, and formalize processes in support of a growing team.
• Strong project coordination skills, with experience coordinating deliverables and stakeholders across teams.
• Strong writing/communication skills, with the ability to translate complex product and process information into clear, accurate, sales-ready content.

Preferred Qualifications:

• Passion for healthcare: a history of work in the healthcare industry and an ongoing desire to make one of the world's strongest healthcare companies even stronger.
• Experience with RFP processes, sales enablement, or account management support.
• Experience building presentation or creative materials (e.g., PowerPoint) to support sales or customer-facing teams - helpful but not required.
• Comfortable operating independently while collaborating across a highly cross-functional, matrixed environment.
• Structured and logical thinking with the ability to identify gaps and develop practical process improvements.
• Previous experience in SAFe/Agile product development is helpful.