Contact Center Training Intern: Curriculum Design & Onboarding

Love's Travel Stops & Country Stores Inc.; Oklahoma City (OK); On-site; USD 12,000 - 18,000; Full time

Job summary

Love's Travel Stops & Country Stores Inc. is offering a Contact Center Training Intern position for Summer 2027 at our Oklahoma City campus.

This internship provides hands-on training development, classroom support, and curriculum design collaboration with Customer Service and Help Desk Trainers. The role fosters leadership development, structured feedback, and exposure to executive Q&A sessions while participating in intern programs and company initiatives.

Qualifications

• HS Diploma or equivalent required.
• Currently enrolled in a four-year university program, sophomore level or above (pursuing a Bachelor’s Degree in Business Administration, Human Resources, Learning, Education, Marketing or related degree).
• Experience working in a creative and productive team environment, meeting deadlines, and some research experience.

Responsibilities

• Prepare classroom and training materials prior to each new hire training class.
• Support onboarding efforts for new hire training classes.
• Communicate with leadership to identify training needs including continuation training.
• Research new instructional training methods and training metrics.
• Research trends in leadership development.
• Design presentation templates.
• Assist in curriculum development for leadership training program.
• Participate in classroom training modules.

Skills

MS Office

Verbal & written communication

Attention to detail

Fast learner

Critical thinking

Teamwork

Education

HS Diploma or equivalent

Enrolled in four-year university (sophomore or above)

Tools

Microsoft Office

Job description

Love's Travel Stops & Country Stores Inc. is offering a Contact Center Training Intern position for Summer 2027 at our Oklahoma City campus.

This internship provides hands-on training development, classroom support, and curriculum design collaboration with Customer Service and Help Desk Trainers. The role fosters leadership development, structured feedback, and exposure to executive Q&A sessions while participating in intern programs and company initiatives.