CONTACT CENTER SALES REPRESENTATIVE

TruGreen / Greenlawn Canada; Charlotte (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Uncapped commissions

Paid weekly pay

Paid training

PTO and holidays

Medical/dental/vision insurance

401(k) with company match

Job summary

TruGreen is hiring a Contact Center Sales Representative in Charlotte, NC. You will turn conversations into sales by recommending lawn care plans and building rapport with customers over the phone.

Expect paid training, weekly pay, and uncapped commissions as you grow with a supportive team. Starting at $16.00 per hour with opportunities up to $19 per hour, plus benefits like PTO, holidays, and company 401(k) matching.

Qualifications

• Sales mindset with a drive to exceed goals.
• Strong communication skills for phone conversations and rapport building.
• Active listening to identify customer needs and offer solutions.
• Coachability and willingness to learn and improve.
• Competitive drive to reach individual and team targets.
• Initiative and ownership to act without prompting.
• Team player who collaborates for shared success.
• Computer proficiency across multiple systems and accurate documentation.
• Flexible availability including days, evenings, and weekends.
• Fluency in English (reading, writing and speaking) is required.

Responsibilities

• Convert conversations into sales opportunities by recommending lawn care plans.
• Handle inbound and outbound calls to identify needs and close sales.
• Receive coaching and develop skills to enhance performance daily.

Job description

10830 Quality Drive, Charlotte, North Carolina 28278

Contact Center Sales Representative

Paid Training | Weekly Pay | Career Growth | Uncapped Commissions

Ready to turn your ambition into a rewarding sales career? Our Charlotte, NC team welcomes candidates from Steele Creek, Fort Mill, Tega Cay, Lake Wylie, Belmont, Gastonia, and Pineville. The Charlotte branch offers a supportive environment where you'll help customers find solutions and create positive experiences. If you're looking for growth, development, and a team that wants to see you succeed, this is the opportunity you've been looking for.

What's In It for You?

• $16.00 Hourly Pay + Uncapped Commissions - Paid Weekly
• Paid Time Off, Sick Time, and Holiday Pay
• Employee Discounts on TruGreen Services
• Supportive Team Environment - Work alongside teammates and leaders who are invested in your success.
• Career Growth Opportunities - Clear pathways to develop your skills and advance your career.
• Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive.
• Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days)

While this role begins at a competitive base rate, candidates with demonstrated sales experience may be considered for compensation within the established pay range of $16-$19/Hourly.

What You'll Do

• Turn conversations into opportunities by helping customers choose lawn care plans that fit their needs.
• Through inbound and outbound calls, build rapport, identify customer needs, recommend solutions, and drive sales.
• Receive coaching and support to help grow skills, achieve goals, and make an impact every day.

What to Expect

• Supportive leaders and teammates invested in your success from day one.
• Comprehensive training to learn products, services, and proven sales approach.
• Ongoing sales coaching, feedback, and development opportunities to build confidence and grow skills.
• A collaborative, team-oriented environment where learning, sharing best practices, and celebrating wins are part of the culture.
• Fun sales contests, incentives, and recognition programs that reward performance and keep work engaging.
• Continuous opportunities to strengthen sales, communication, problem-solving, and relationship-building skills.

What You'll Need

• Sales Mindset: Motivated by goals, opportunities, and helping customers find solutions that meet their needs.
• Strong Communication Skills: Comfortable building rapport, asking questions, and confidently guiding conversations over the phone.
• Active Listening: Able to understand customer needs, identify opportunities, and recommend the right solutions.
• Coachability: Open to feedback, eager to learn, and committed to continuously improving performance.
• Competitive Drive: Enjoy working toward individual and team goals in a results-oriented environment.
• Initiative & Ownership: Self-motivated, dependable, and ready to take action without waiting to be asked.
• Team Player: Contributes to a positive team culture and collaborates to help the entire team succeed.
• Computer Proficiency: Comfortable navigating multiple systems while accurately documenting customer interactions.
• Flexible Availability: Daytime, evening, and weekend schedules available.
• Ability to speak, read and write fluently in English is required.
• You MUST BE physically located in the United States while performing this job.

Why TruGreen?

For more than 50 years, TruGreen has helped homeowners achieve healthier, greener lawns. As a member of our Inside Sales team, you'll be the first connection many customers have with TruGreen, helping them find the right lawn care solutions while building trust and creating a positive customer experience. Through meaningful conversations, you'll identify customer needs, recommend services, and drive sales that make a real impact. You'll be supported by leaders who understand what it takes to succeed because many began their careers in roles just like this one and have grown into leadership positions at TruGreen.

Backed by the resources, training, and stability of the nation's largest lawn care provider, you'll have the support of a local team that is invested in your success. As the Official Lawn Care Provider of the PGA TOUR, TruGreen brings industry-leading expertise, innovation, and proven results to every lawn we service. Whether you’re starting your career or looking for your next opportunity, you’ll have the tools, support, and advancement opportunities to grow with us. Bring Your Drive. We’ll Help You Succeed. If you’re motivated by goals, enjoy connecting with people, and thrive in a fast-paced, performance-driven environment, you’ll fit right in on our Charlotte team.

Eligibility & Diversity

• TruGreen is proud to affirm our commitment to hiring veterans.
• TruGreen is committed to Diversity and Inclusion.
• TruGreen encourages diverse candidates to apply to this position.
• We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

Benefits

• Medical/Dental/Vision insurance
• Company-matching 401(k)
• Other programs and perks (including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks).

Additional Information

• TruGreen performs pre-employment testing.

About Our Network

TruGreen is the nation’s largest and most comprehensive provider of lawn and landscape services. We have over 200 branches across the country so you will find opportunities with us no matter where life takes you. With our small-company feel, tight-knit communities and 40 years of time-tested training, you will have everything you need to grow your career with us at TruGreen.