CONTACT CENTER SALES REPRESENTATIVE

TruGreen / Greenlawn Canada; Memphis (TN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Uncapped commissions

Paid time off

Holiday pay

Employee discounts

Career growth

Paid training

Benefits package

Job summary

TruGreen is seeking a Contact Center Sales Representative in Memphis to convert conversations into lawn care solutions. You will handle inbound and outbound calls, build rapport with customers, identify needs, and recommend plans while driving sales.

This role offers uncapped commissions, paid training, and a supportive team culture. You’ll join a company with 50+ years of service, ongoing development, and opportunities for career advancement within TruGreen’s Inside Sales team.

Qualifications

• Sales mindset with goal-oriented attitude.
• Excellent verbal communication and rapport-building on calls.
• Active listening to understand customer needs and tailor solutions.
• Open to feedback and eager to learn for performance improvement.
• Competitive drive to meet individual and team targets.
• Proactive, self-motivated and willing to own tasks.
• Collaborative team player contributing to a positive culture.
• Comfort with navigating multiple systems and documenting interactions.
• Able to work daytime, evening, and weekend shifts.

Responsibilities

• Handle inbound and outbound calls to turn conversations into sales opportunities.
• Identify customer needs and present lawn care solutions that fit.
• Build rapport and guide conversations to close sales.
• Receive coaching and apply feedback to improve performance.

Skills

Sales mindset

Strong communication

Active listening

Coachability

Competitive drive

Initiative & ownership

Team player

Computer proficiency

Flexible availability

Job description

Contact Center Sales Representative

6855 Appling Farms Pkwy, Memphis, Tennessee 38133 – TruGreen accepts applications on an ongoing basis. Our Memphis team welcomes candidates from Bartlett, Cordova, Germantown, Collierville, Lakeland, Arlington, and Southeast Memphis. Our Memphis branch offers a supportive environment where you'll help customers find solutions and create positive experiences. If you're looking for growth, development, and a team that wants to see you succeed, this is the opportunity you've been looking for.

What's In It for You?

• $16 Hourly Pay + Uncapped Commissions – Paid Weekly
• Paid Time Off, Sick Time, and Holiday Pay
• Employee Discounts on TruGreen Services
• Supportive Team Environment - Work alongside teammates and leaders who are invested in your success.
• Career Growth Opportunities - Clear pathways to develop your skills and advance your career.
• Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive.
• Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days)

While this role begins at a competitive base rate, candidates with demonstrated sales experience may be considered for compensation within the established pay range of $16-$19/Hourly.

What You'll Do

As a TruGreen Contact Center Sales Representative, you'll turn conversations into opportunities by helping customers choose lawn care plans that fit their needs. Through inbound and outbound calls, you'll build rapport, identify customer needs, recommend solutions, and drive sales. We're looking for team members who are competitive, self‑motivated, and eager to learn. Whether you have previous sales experience or simply a strong sales mindset, you'll receive coaching and support to help you grow your skills, achieve goals, and make an impact every day.

What to Expect

• Supportive leaders and teammates who are invested in your success from day one.
• Comprehensive training to help you learn our products, services, and proven sales approach.
• Ongoing sales coaching, feedback, and development opportunities to help you build confidence and grow your skills.
• A collaborative, team‑oriented environment where learning, sharing best practices, and celebrating wins are part of the culture.
• Fun sales contests, incentives, and recognition programs that reward performance and keep work engaging.
• Continuous opportunities to strengthen your sales, communication, problem‑solving, and relationship‑building skills.

What You'll Need

• Sales Mindset: Motivated by goals, opportunities, and helping customers find solutions that meet their needs.
• Strong Communication Skills: Comfortable building rapport, asking questions, and confidently guiding conversations over the phone.
• Active Listening: Able to understand customer needs, identify opportunities, and recommend the right solutions.
• Coachability: Open to feedback, eager to learn, and committed to continuously improving performance.
• Competitive Drive: Enjoy working toward individual and team goals in a results‑oriented environment.
• Initiative & Ownership: Self‑motivated, dependable, and ready to take action without waiting to be asked.
• Team Player: Contributes to a positive team culture and collaborates to help the entire team succeed.
• Computer Proficiency: Comfortable navigating multiple systems while accurately documenting customer interactions.
• Flexible Availability: Daytime, evening, and weekend schedules available.

Why TruGreen?

For more than 50 years, TruGreen has helped homeowners achieve healthier, greener lawns. As a member of our Inside Sales team, you'll be the first connection many customers have with TruGreen, helping them find the right lawn care solutions while building trust and creating a positive customer experience. Through meaningful conversations, you'll identify customer needs, recommend services, and drive sales that make a real impact. You'll be supported by leaders who understand what it takes to succeed because many began their careers in roles just like this one and have grown into leadership positions at TruGreen. Backed by the resources, training, and stability of the nation's largest lawn care provider, you'll have the support of a local team that is invested in your success. As the Official Lawn Care Provider of the PGA TOUR, TruGreen brings industry‑leading expertise, innovation, and proven results to every lawn we service. Whether you're starting your career or looking for your next opportunity, you'll have the tools, support, and advancement opportunities to grow with us.

Eligibility & Diversity

Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre‑hire information, professional or employment‑related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre‑employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre‑employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans. With our small‑company feel, tight‑knit communities and 40 years of time‑tested training, you will have everything you need to grow your career with us at TruGreen.

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