Consumer Underwriter III

Arise Financial; Canton (MA); Hybrid; USD 99,286,000 - 105,877,000; Full time

Benefits offered by this job

Hybrid work from home flexibility

Competitive pay

401(k) plan with employer match

Comprehensive benefits package

Job summary

Arise Financial, formerly Rockland FCU, seeks a Consumer Underwriter III to underwrite complex consumer loans and support compliant lending decisions. You will work under the VP of Consumer Lending, balancing loan growth with risk management and fraud prevention.

The role requires strong credit-analysis skills, knowledge of lending regulations, and the ability to guide other underwriters. Hybrid work arrangement with in-office presence is available.

Qualifications

• Advanced experience reviewing credit bureau reports
• Strong knowledge of consumer credit, credit risk, and loan structuring
• Ability to independently make sound credit decisions within lending authority
• Excellent written and verbal communication skills
• Experience with consumer lending and/or loan origination systems preferred

Responsibilities

• Independently underwrite complex direct and indirect consumer loan applications by analyzing credit reports, income, documentation, collateral, and other risk factors.
• Make credit decisions within assigned lending authority and provide recommendations for applications exceeding limits.
• Evaluate loan structure and overall credit risk while balancing member needs and portfolio quality.
• Review applications for accuracy, completeness, and potential fraud indicators; take appropriate action.
• Provide guidance to members, dealers, branches, and internal teams regarding credit decisions and underwriting questions.
• Ensure accurate, timely and compliant adverse action notices and documentation.
• Apply federal and state consumer lending regulations, including BSA, FCRA, ECOA, TILA, and related acts.
• Coach less experienced underwriters in credit analysis and risk management.
• Partner with Loan Operations to resolve funding issues and support efficient loan closing.
• Assist with dealer reviews, portfolio analysis, and trend reporting for lending performance.
• Stay current on consumer lending practices and regulatory requirements.

Skills

Credit analysis

Underwriting

Regulatory knowledge

Analytical thinking

Communication skills

Education

Bachelor’s degree in Business, Finance, or related field

High school diploma or equivalent

Tools

Consumer lending systems

Loan origination systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Canton, MA, US

Salary Range: $34.65 To $36.95 Hourly

About the Opportunity

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial(formerly known as Rockland FCU) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

Why You'll Love Working Here

• Certified Great Place to Work
• Competitive pay
• Comprehensive benefits package includinghealth, dental, vision, life, and AD&D
• 401(k) plan with employer match
• Hybrid work from home flexibility (min 3 days a week in office)
• Generous paid time off and holidays
• Tuition reimbursement and professional development opportunities
• Opportunities for professional growth and career development
• Meaningful work that positively impacts our members and communities

About the Role

As a Consumer Underwriter III, you’ll play a key role in helping members achieve their financial goals while making thoughtful, well-informed credit decisions. Reporting to the VP, Consumer Lending, you’ll independently underwrite complex direct and indirect consumer loans, balancing loan growth with sound credit risk management, fraud prevention, and regulatory compliance. You’ll also serve as a go‑to resource for other underwriters and lending partners, helping promote consistent, high‑quality lending decisions across the Credit Union.

What You'll Do

• Independently underwrite complex direct and indirect consumer loan applications by analyzing credit reports, income, financial documentation, collateral, capacity, and other risk factors.
• Make credit decisions within assigned lending authority and provide recommendations to management for applications exceeding established limits.
• Evaluate loan structure and overall credit risk while balancing member needs, portfolio quality, and production objectives.
• Review applications and supporting documentation for accuracy, completeness, and potential fraud indicators, taking appropriate action when concerns arise.
• Provide timely and professional guidance to members, dealers, branches, and internal lending teams regarding credit decisions, requirements, loan structures, and underwriting questions.
• Ensure adverse action notices and other required documentation are accurate, timely, and compliant with applicable requirements.
• Apply applicable federal and state consumer lending regulations, including BSA, FCRA, Fair Lending, ECOA, FACTA, TILA, and the Military Lending Act.
• Coach and support less experienced underwriters by providing guidance on credit analysis, loan structure, decisioning, and risk management.
• Partner with Loan Operations to resolve funding issues and support efficient loan closing and funding processes.
• Assist with dealer reviews, portfolio analysis, reporting, and analysis of trends and opportunities that support consumer lending performance.
• Stay current on consumer lending practices, market trends, regulatory requirements, and industry developments through dealer visits, training, and professional development.
• Identify opportunities to improve underwriting processes, technology, member experience, and risk controls.

What We're Looking For

• High school diploma or equivalent required; associate or bachelor’s degree in Business, Finance, or a related field preferred.
• 5+ years of consumer, indirect, or related lending experience.
• Advanced experience reviewing credit bureau reports with strong knowledge of consumer credit, credit risk, and loan structuring.
• Demonstrated ability to independently make sound credit decisions within established lending authority.
• Strong knowledge of consumer lending regulations, fair lending requirements, and risk management practices.
• Experience with consumer lending and/or loan origination systems preferred.
• Strong analytical, problem-solving, and decision-making skills with exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills with the ability to clearly explain credit decisions and requirements.
• Ability to work independently, manage competing priorities, and meet deadlines in a high-volume, fast-paced environment.
• Ability to work occasional weekends and holidays based on business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $34.65 - $36.95 per hour/year , excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.