Consumer Services Coordinator - Job #962

North LA County Regional Center (NLACRC); Santa Clarita (CA); Hybrid; Part time

Job summary

A leading organization in Santa Clarita seeks a Consumer Services Coordinator to provide advocacy and service coordination for consumers and families. The role involves developing individual program plans, coordinating services, and addressing barriers to service delivery. This part-time position requires a Bachelor's degree and offers a pay range of $25.82/hr - $36.50/hr based on experience. Benefits include comprehensive health insurance and a hybrid work option.

Benefits

Comprehensive health, dental, and vision insurance

Pre-tax flexible spending accounts

Life and disability insurance

Retirement plans including CalPERS

Paid time off

Holidays

Hybrid remote work option

Qualifications

• Two years of related experience required; Master’s may substitute.
• Understanding of family systems and developmental disabilities.

Responsibilities

• Developing and monitoring individual program plans.
• Coordinating services and advocating for individuals.

Skills

Communication

Organizational Skills

Education

Bachelor’s degree in psychology, social work, sociology, or related field

Tools

MS Word

Outlook

Job description

Consumer Services Coordinator - Job #962

Join to apply for the Consumer Services Coordinator - Job #962 role at North LA County Regional Center (NLACRC).

Position Details

This role offers a pay range of $25.82/hr - $36.50/hr, based on skills and experience. Immediate openings are available for Service Coordinators working with diverse age groups, including a critical need in the School Age group. Bilingual positions are also available in Antelope Valley, Santa Clarita Valley, and Chatsworth locations.

Job Summary

Provides information, advocacy, and service coordination for consumers and families. Responsibilities include developing and monitoring individual program plans, coordinating services, documenting in accordance with regulations, advocating for individuals, attending interdisciplinary meetings, and addressing barriers to service delivery with culturally sensitive strategies. Rotation of officer-of-the-day duties and emergency on-call services are also part of the role.

Essential Requirements

Community-based position requiring meetings with individuals and families in various settings. Must be comfortable working independently, with frequent virtual and out-of-office meetings. A valid California Driver’s License and reliable transportation are required.

Qualifications

• Bachelor’s degree in psychology, social work, sociology, or related field, plus two years of related experience; Master’s degree may substitute experience.
• Understanding of family systems, person-centered planning, and knowledge of intellectual and developmental disabilities.
• Strong organizational skills, ability to work independently and as part of a team, excellent communication skills, proficiency in MS Word and Outlook.

Benefits

• Comprehensive health, dental, and vision insurance with NLACRC covering full costs for some plans.
• Pre-tax flexible spending accounts, life and disability insurance, retirement plans including CalPERS, and participation in the Public Service Loan Forgiveness program.
• Paid time off, holidays, and a hybrid remote work option for most positions.

Professional Development & Diversity

NLACRC promotes professional growth and values diversity, equity, and inclusion, with initiatives to strengthen community and workplace belonging.

Additional Details

• This is a non-exempt, part-time position with entry-level seniority.
• Equal opportunity employer, considering qualified applicants with criminal histories in accordance with local laws.