Consumer Service - Intern 1

Pure Fishing; Columbia (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Pure Fishing is seeking a Consumer Service Intern (Part-Time) to engage with customers across chat, email, phone, and social media—assisting with orders, resolving issues, and sharing product knowledge to strengthen our brands.

This internship provides hands-on experience in consumer engagement and brand support while collaborating with marketing and sales teams to help shape the future of Pure Fishing. Flexible weekday hours align with school or personal schedules.

Qualifications

• High school diploma required; enrolled in college preferred.
• Excellent communication skills required.
• Prior customer service or social media experience a plus.
• Interest in fishing/outdoor industry encouraged.

Responsibilities

• Assist with orders and inquiries via chat, email, phone, and social media.
• Resolve issues and process returns/warranty requests.
• Collaborate with marketing and sales teams.
• Enter data accurately and maintain records.
• Provide product knowledge to customers.

Skills

Communication skills

Angling experience

Organized

Data entry

Microsoft Office

Social media engagement

Education

High school diploma

Tools

Microsoft Office

Spreadsheets

Job description

Pure Fishing is the world’s largest fishing tackle company, with a portfolio of iconic brands that includes Abu Garcia®, Berkley®, PENN®, Shakespeare®, Ugly Stik®, Plano®, and many more. We’re passionate about delivering high quality products for every kind of angler—from weekend hobbyists to tournament pros.

Consumer Service Intern (Part-Time)

Job Summary: What will you do?

Are you passionate about fishing, the outdoors, and creating great customer experiences? As a Consumer Service Intern, you’ll engage directly with consumers through chat, email, phone, and social media—assisting with orders, resolving issues, and sharing product knowledge to strengthen our brands. This internship is a launchpad for your career in the fishing and outdoor industry, offering hands‑on experience in consumer engagement and brand support while collaborating with marketing and sales teams to help shape the future of Pure Fishing.

What Makes You a Great Catch

• You have excellent communication skills—both written and verbal.
• You have hands‑on angling experience and a genuine passion for the fishing lifestyle.
• You’re organized, flexible, and eager to learn in a fast‑paced environment.
• You enjoy problem‑solving and providing positive, solution‑oriented service.
• You’re comfortable with data entry and basic computer applications such as Microsoft Office and spreadsheets.
• Bonus points if you have previous experience in customer service, retail, or social media engagement.

Why you will love it here

• Join a passionate team driven by excellence, authenticity, and execution.
• Gain real‑world experience with iconic fishing brands.
• Be part of a supportive environment that values your ideas and feedback.
• Develop transferable skills in consumer relations, brand management, and customer experience.
• Enjoy flexible, part‑time hours that work with your school or personal schedule.

Your work environment

You’ll work in a dynamic, customer‑focused team that interacts across departments, including marketing and sales. You’ll assist with inquiries, warranty and return requests, and order entry—all while helping shape how the world experiences our brands. Every interaction you have with consumers will be a chance to build loyalty, share enthusiasm, and make someone’s day.

What You Will Need To Succeed

• High school diploma required; currently enrolled in college or a recent graduate preferred.
• Interest in pursuing a professional career in the fishing or outdoor industry.
Ability to multitask, prioritize, and maintain a positive attitude.
• A commitment to learning, collaboration, and continuous improvement.
• Ability to work part‑time hours during weekdays; flexibility is a plus.