Consumer Loan Representative

Texas First Bank; Town of Texas (WI); On-site; USD 38,000 - 47,000; Full time

Job summary

Texas First Bank seeks a detail-oriented professional to support the Consumer Loan Center. The role involves daily data entry for loan applications, monitoring compliance, and preparing reports across consumer loan products. You will assist in supporting other departments and centers with operational tasks as needed.

The position emphasizes accuracy, ability to handle pressure, and collaboration with underwriting and auditing teams to ensure regulatory compliance and efficient processing.

Qualifications

• High School Diploma or equivalent.
• Excellent attention to detail.
• Able to remain composed under stress and meet deadlines.
• Strong time management to complete tasks on schedule.
• Proficient in Microsoft Office products.

Responsibilities

• Data entry of incoming consumer loan and credit card applications for Centralized Lending.
• Manage collections of delinquent consumer loans and credit cards.
• Prepare monthly reports for all consumer loans and credit cards.
• Analyze and review data for compliance issues and areas for improvement.
• Prepare monthly referral reports for the decisioned applications.
• Assist Underwriters with Tax Office duties and lien perfection.
• Provide back up support to card operations and assist in other bank activities.

Skills

Attention to detail

Time management

Office adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Join Texas First Bank Founded in 1973 Texas First Bank is a fast growing community bank with 27 locations across Southeast Texas Our people are our greatest asset and were dedicated to helping employees and communities thrive.

Job Summary

This position reports to the Officer in charge of the Consumer Loan Center. This person will be primarily responsible for the day to day tasks of the Consumer Loan Center preparing reports auditing files and data entry of loan files monitoring and analyzing data and reviewing declines for compliance. This person should be familiar with all applicable consumer lending regulations. As an Employee of Texas First Bank this staff member will assist in supporting other departments and Banking Centers with operational functions as requested.

Responsibilities and Duties

• Data entry of incoming consumer loan and credit card applications for Centralized Lending
• Manage collections of delinquent consumer loans credit cards and all other loan programs assigned to the Consumer Loan Center
• Prepare monthly reports for all consumer loans and credit cards as needed
• Analyze and review data for any compliance issues and areas needed for improvement
• Prepare monthly referral reports for the decisioned applications
• Write reports needed to extract data from the Underwriting Software for auditors examiners compliance or when needed
• Responsible all other consumer loan programs such Central Bank Loans and CreditNovo including vetting new Providers maintaining logs compliance auditing and working with Loan Operations to book loans if needed
• Assist Underwriters with Tax Office duties to perfect the lien and request updated insurance policies from insurance firms
• Obtain a working knowledge of all Texas First Bank Visa card products to sufficiently assist Banking Center staff with general questions and to manage monthly Visa collection reports
• Obtain expert knowledge of all consumer loan products to assist with Banking Center requests and questions from consumer loan customers
• Provide back up support to the employees in charge of card operations
• As part of the overall team of bank employees this position may be requested to assist in the support of other bank activities
• Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details
• Able to adjust quickly to different work situations; remain composed under pressure and stressful situations
• Ability to effectively manage ones time to complete work according to established deadlines The ability to prioritize tasks to make the best use of time for high priority tasks
• Understands the potential of automation in completing work and improving efficiency within various functions
• Perform additional duties as assigned

Job Skills and Qualifications

• High School Diploma or equivalent
• Excellent attention to detail
• Able to adjust quickly to different work situations remain composed and must be able to work under stress and handle difficult and stressful situations
• Time management skills required to complete work according to established deadlines and prioritize tasks
• Proficient in Microsoft Office products
• This job required skills needed in a typical office environment This includes computer skills communications skills as well as utilization of office equipment

Onsite position

Salary Grade 02 EOEDisabilityVeteran