Consumer Loan Processing Specialist-Hybrid, Bonus Eligible

Hanscom Federal Credit Union; Littleton (MA); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

401(k)

Student loan paydown

Paid time off

Job summary

Hanscom Federal Credit Union seeks a Consumer Loan Processor to join our Consumer Lending team in Littleton, MA. The role focuses on processing and underwriting support, ensuring accurate loan packages and timely funding while delivering excellent member service.

You will review documents, coordinate with underwriters, maintain loan files, and respond to member inquiries. This full-time, hybrid position offers growth opportunities and a competitive benefits package.

Qualifications

• High school diploma or equivalent.
• 1–3 years of relevant loan processing experience.
• Must be detail oriented and have strong organizational, computer and member service skills.
• Must be able to perform job functions with supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various instructions and follow oral instructions.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of exercising highest level of discretion on confidential matters.

Responsibilities

• Assists the consumer loan underwriters by entering and updating loan applications in systems to prepare them for booking.
• Reviews the document packages that have been prepared by underwriters to prepare them for booking and quality control.
• Keeps loan packages organized throughout the lending process.
• Supports the indirect underwriters by preparing the approved contracts that have been submitted for funding.
• Provides administrative support for the Consumer Loan Department by responding to routine inquiries for consumer loan account balances and payoff amounts.
• Assists with the pulling of documents for audits or other similar requests.
• Process loan applications for consumer and vehicle loans ensuring all the required documentation is collected and accurate.
• Review applications for accuracy and compliance, (pre-QC) that are in accordance with internal policies as well as regulatory requirements.
• Manage loan documentation from loan origin to closing, ensuring timely updates.
• Communicate with borrowers and applicants to clarify application questions, gather information and address other concerns the borrower may have.

Skills

Detail-oriented

Organizational skills

Customer service

Communication skills

Discretion

Teamwork

Education

High School Diploma or GED

Job description

Hanscom Federal Credit Union seeks a Consumer Loan Processor to join our Consumer Lending team in Littleton, MA. The role focuses on processing and underwriting support, ensuring accurate loan packages and timely funding while delivering excellent member service.

You will review documents, coordinate with underwriters, maintain loan files, and respond to member inquiries. This full-time, hybrid position offers growth opportunities and a competitive benefits package.