Consumer Loan Pro: Lucrative Bonuses & Growth

Republic Finance; Wilmington (NC); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k + company match

Paid Holidays

Paid Time Off

Job summary

Republic Finance in Wilmington, NC is seeking a Consumer Loan Specialist to join our branch team. You will originate consumer loans, complete applications, build relationships, and strive to meet sales goals while delivering outstanding customer care.

The role requires a high school diploma, at least one year of sales or customer-facing experience, and strong communication skills. We offer a competitive salary plus an uncapped monthly bonus, comprehensive benefits, and opportunities for

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based).
• Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
• Ability to work in a high-performing, fast-paced, goal-oriented, team environment.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Answers incoming phone calls; checks branch’s voicemail.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.

Skills

Sales experience

Customer service

Communication skills

Team player

Education

High school diploma

Tools

Windows

Microsoft Office

Job description

Republic Finance in Wilmington, NC is seeking a Consumer Loan Specialist to join our branch team. You will originate consumer loans, complete applications, build relationships, and strive to meet sales goals while delivering outstanding customer care.

The role requires a high school diploma, at least one year of sales or customer-facing experience, and strong communication skills. We offer a competitive salary plus an uncapped monthly bonus, comprehensive benefits, and opportunities for