Consumer Loan Specialist I

Darien Rowayton Bank; Darien, Northern (CT, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Flexible spending account

Paid time off

Vision insurance

Life insurance

Job summary

Darien Rowayton Bank is seeking a Consumer Loan Specialist I to oversee the disbursement of consumer loans, verify documentation, and ensure funds are released accurately and on time in compliance with policies and regulatory requirements.

You will review loan files, resolve discrepancies, support post-disbursement activities, and collaborate with internal teams and FinTech partners to maintain accurate records and smooth operations.

Qualifications

• High school diploma or equivalent work experience.
• 2-year college degree preferred or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Ability to work in a team-focused environment.
• Great attention to detail in a fast-paced setting.
• Knowledge of FinTech or Lending as a Service operations is a strong plus.
• Proficient with Microsoft Office (Word and Excel).
• Minimum 3+ years banking experience with loan operations focus.

Responsibilities

• Oversee the disbursement of consumer loans and ensure funds are released accurately and timely.
• Review and verify loan documents prior to disbursement.
• Identify discrepancies and resolve issues in collaboration with internal teams.
• Support quality assurance and control to maintain integrity of disbursement records.
• Communicate effectively with partners, servicers, and stakeholders about documentation.
• Balance daily disbursement functions and manage related queues.
• Assist Consumer Loan Operations Manager and Senior Specialist as needed.
• Reconcile loan approvals and core system records for accuracy.

Skills

Written communication

Verbal communication

Attention to detail

Teamwork

Fast-paced work environment

FinTech knowledge

Multitasking

Education

High school diploma

2-year college degree

Tools

COCC/Insight platform

Microsoft Office

Job description

As Consumer Loan Specialist I, you will be primarily responsible for overseeing the disbursement of consumer loans, ensuring funds are released accurately, timely, and in compliance with internal policies and regulatory requirements. Your role will include reviewing and verifying loan documentation prior to disbursement, identifying and resolving discrepancies, and supporting quality assurance and control efforts to ensure the integrity of disbursement processes and related records. Additional responsibilities include assisting internal stakeholders with loan disbursement inquiries, supporting post-disbursement documentation reviews, maintaining accurate system records, and contributing to ongoing consumer loan operations and projects as assigned.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Comply with all laws, rules, regulations, policies, and procedures applicable to consumer lending processes and related credit union activities
• Validate, and accurately process disbursements related to FinTech partner loan programs.
• Understand and maintain knowledge of all FinTech partnership program summaries
• Responsible for the ongoing quality review of applicable loan documents/files/transactions to ensure adherence to established bank policies and procedures.
• Complete daily balancing functions and / or work all queues, as assigned
• Effectively communicate, orally and in writing, with partners, servicers and others internally and externally regarding loan documentation or the deficiency thereof
• Provide support and assistance to the Consumer Loan Operations Manager and Senior Specialist, as directed
• Complete quality review or audit processes, or satisfaction of designated stipulations, as assigned
• Identify potential non-compliance issues, problem areas and trends by describing facts and circumstances and providing findings in a timely manner.
• Reconcile loan approvals, loan documents and core system to ensure that loan documents and servicing system are accurate.
• Prioritize reviews in a fast-paced environment to meet stakeholder and client expectations.
• Review all rejected and returned items for the Consumer Loan portfolio

KNOWLEDGE, SKILLS and ABILITIES:

• 2 Yr College Degree or an appropriate combination of education and experience
• Strong written and verbal communication skills.
• Ability to work in a team focused environment.
• Great attention to detail
• Demonstrate ability to work in a fast-paced, deadline driven environment.
• Knowledge of FinTech or Lending as a Service Operations a strong plus.
• Ability to manage multiple tasks/projects and deadlines simultaneously

EDUCATION/EXPERIENCE REQUIREMENT:

High school diploma or equivalent work experience.

Advanced degree or equivalent experience.

Required Years of Work Experience: 3+

PREFERRED KNOWLEDGE SKILLS AND EXPERIENCE FOR THIS JOB

• Attention to Detail
• Strong written and verbal communication skills
• Knowledge of consumer loans and associated processing requirements
• Working knowledge of Microsoft Office (Word and Excel) required
• Minimum (3) years banking experience of which at least (1) year concentrated on Loan Operations
• Consumer Loan Quality Control review experience a strong plus.
• Working knowledge of COCC/Insight platform a strong plus
• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday