Consumer Loan Associate

Scott Credit Union; Edwardsville (IL); Hybrid; USD 25,000 - 31,000; Full time

Benefits offered by this job

10 paid holidays

401(k) employer match

Medical, dental, vision, and life보험

Short-Term Disability

Dress for your day

Supportive team culture

Job summary

Scott Credit Union in Edwardsville, IL is seeking a Consumer Loan Associate to support lending operations and provide exceptional member service.

The role involves entering dealer loan applications, verifying documents, and ensuring timely disbursement of loan proceeds, with emphasis on accuracy and professional communication with dealers and members.

Qualifications

• High school diploma or GED is required.
• One year of experience in a financial institution or customer service.
• Personal computer experience including Microsoft Windows applications.

Responsibilities

• Enter loan contracts received from dealers and the Consumer Loan Department into the lending system for funding after verification of complete documents.
• Verify completed loan packets for completeness and accuracy in the credit union's system.
• Enter notes in the lending system on loan status and maintain related clerical files.
• Process new accounts and issue membership cards with proper documentation and welcome communications.
• Verify and distribute payoff checks from dealers and manage title ordering or lien releases as applicable.

Skills

Customer service

Detail oriented

Communication

Education

High school diploma or GED

Tools

Microsoft Windows

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Consumer Loan Associate

Edwardsville, IL, US

3 days ago Requisition ID: 2668

Salary Range: $18.22 To $22.78 Hourly

Consumer Loan Associate — Consumer Lending - Indirect Department; Home Office Branch

Scott Credit Union is hiring a Consumer Loan Associate in Edwardsville, IL to support our lending operations and deliver exceptional member service. We’re looking for someone who is detail-oriented, knowledgeable in consumer lending, and skilled at managing loan documentation while providing a high level of member support. If you thrive in a fast-paced, service-driven environment and are passionate about helping members achieve their financial goals, we’d love to have you on our award-winning team.

Schedule:Full-time | Monday–Saturday

Work Location Status:Fully on-site for the first 30-90 days at the Edwardsville, IL Headquarters. After successful completion of probationary period, position may be eligible for hybrid or remote work.

*Employees in hybrid or remote roles may be required to return on-site periodically for meetings, events, or other work-related needs as determined by their manager.

About the Role

Responsible for clerical assistance to the Consumer Loan Department for entering dealer loan applications. System input of dealer contract information to assist in timely disbursement to our indirect dealers for loan proceeds. Ability to communicate effectively with dealers and current members to represent the credit union in a positive and professional manner.

Why Join Scott Credit Union?

Scott Credit Union has been designated a TopWorkplacebytheSt.LouisPost-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

Benefits include:

• 10 paid holidays and competitive PTO
• 401(k)withemployermatch
• Medical,dental,vision,andlifeinsurance
• Short-Term Disability, including maternity leave
• “Dressforyourday”policy
• Supportive, team-oriented culture

What You’ll Do

• Enter loan contracts received from dealers and Consumer Loan Department into the credit union's lending system for funding, after verification of complete documents. This may include calling or e-mailing dealers and/or members for additional information.
• Verification of completed loan packets to ensure the credit union's platform system information is complete and accurate, all documents are completed and accurate, and the checklist and manner of payment is verified.
• Enter notes int he credit union's lending system on status of loans.
• Clerical work to include denial letters, envelopes, needed documents from members, accurate list of dealers, verification of dealer reserve, packets for new and existing dealers, maintenance of files for new and existing dealers, and other miscellaneous clerical needs.
• New accounts entered into the credit union's platform system, membership cards completed with all information and signed properly, follow up with members and/or dealers if these things aren't completed, sending out thank you/welcome letters with information on SCU and a member ID.
• Verification and distribution of payoff checks from dealers. Ordering of titles from file room or title storage system.
• File and release liens as applicable.

What You Bring

• High school diploma or GED.
• One-year experience working within a financial institution or customer service industry.
• Personal computer experience to include Microsoft Windows applications.

Is This You?

• You’re energized by creating meaningful connections and delivering strategic solutions
• You stay focused under pressure and prioritize precision in your work
• You take initiative, own your projects, and consistently aim for high-quality results
• You’re looking to build a long-term career where your skills can grow and evolves

Our Commitment

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Equal Opportunity Employer