Consumer Lender I - Denton North, Texas

SouthState Bank; Denton (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

SouthState Bank in Denton, TX seeks a Consumer Lender to source, develop, and manage loan accounts that meet lending requirements and maximize bank profitability with low risk. The role emphasizes customer service and cross-selling bank services.

The candidate will interview applicants, establish terms, monitor repayments, and ensure compliance with policies and regulatory requirements. Travel within the region may be required.

Qualifications

• High School Diploma; BA degree preferred.
• Minimum 3 years’ experience as a lender.
• Strong interpersonal, PC, and communication skills.
• Excellent writing and presentation skills.
• Customer service orientation and initiative.

Responsibilities

• Interview loan applicants and assess credit worthiness.
• Negotiate loan terms including costs, repayment method and collateral.
• Approve loans up to Lending Authority.
• Monitor repayment and collect past-due accounts.
• Develop new business and cross-sell bank services.
• Ensure compliance with lending policies and regulatory requirements.
• Open deposit accounts and assist with related services.
• Provide service quickly, accurately, and confidentially.
• Participate in community affairs to boost visibility.
• Serve as contact for non-borrowing accounts and loan customers.

Skills

Interpersonal skills

PC skills

Customer service

Decision making

Education

High School Diploma

BA preferred

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Summary/Objectives

The Consumer Lender meets assigned goals by sourcing, developing, and managing loan accounts which meet established lending requirements that provide maximum profitability to the Bank with minimum of risk while following established bank policies and procedures.

Essential Functions

• Interviews loan applicants and collects and analyzes financial and related data to determine the general credit worthiness of the prospect and the merits of the specific loan request.
• Establishes, and negotiates where necessary the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements.
• Approves up to the amount of Lending Authority.
• Collects and analyzes information which reflects the current credit worthiness of customers and the current merits of existing loans. Information may be obtained by direct inspection of the applicant’s business and/or collateral, review of interim financial reports, personal interviews, etc.
• Be knowledgeable of the Bank’s Loan Policy and lending underwriting, procedural, and loan rate guidelines. Be knowledgeable of changes to the policies and guidelines as they are implemented.
• Be knowledgeable of regulatory lending requirements and be following the guidelines and loan disclosure requirements.
• Monitors loan repayment activities and takes necessary action to collect past-due accounts.
• May perform some functions of the FSR role.
• Opens new deposit accounts and understands the financial services offered by the bank. This includes knowing the features and benefits, rules and regulations, pricing, and simple definition of each service. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
• Serves customers quickly, accurately, efficiently, and confidentially according to the Customer Service Standards Manual.
• Develops new business by contacting prospects and customers; also, cross-sells bank services.
• Participates in community affairs to increase the Bank’s visibility and to enhance new business opportunities.
• Serves as a contact officer for non-borrowing accounts and loan customers for matters relating to other bank services.
• Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.

Other Duties

Accepts other duties as assigned.

Qualifications And Education Requirements

• Education: High School Diploma, BA Degree preferred.
• Experience: Minimum of 3 years’ experience as a lender, strong interpersonal skills, strong PC skills, previous banking experience
• Knowledge: Excellent customer relations and communication skills, planning and organizational skills, good decision-making skills, excellent writing skills, training and oral presentation skills, customer service orientation, initiative

Training Requirements/Classes

• Retail banking courses/classes should be supplemented with continuing education. Lending School and FSR School
• Recommended Additional Training: New Employee Orientation, Product Knowledge Class, PC Navigator, CRM, as well as continual update of processes of banking systems.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Physical Demands/Work Environment

Must be willing to travel within assigned region; periodically, may be required to travel outside of region for meetings and classes, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, and reports.

Work Location: 400 N. Carroll Blvd. Denton, Texas 76201

Equal Opportunity Employer, including disabled/veterans.