Consumer Experience Leader (FT) Retail Supervisor $20.40 - $21.50hr

Carhartt; Salem (NH); On-site; USD 28,103 - 29,618; Full time

Benefits offered by this job

Competitive salary and benefits

Professional growth opportunities

Job summary

A leading apparel company in Salem, NH is seeking a Consumer Experience Leader (FT) Retail Supervisor to enhance customer experiences and support daily store operations. The role requires supervisory experience in retail, strong organizational and communication skills. The candidate should have a high school diploma; college degree preferred. Join a collaborative team dedicated to exceptional service in a dynamic retail environment.

Qualifications

• 1 year of supervisory experience in a retail environment preferred.
• Knowledge in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.

Responsibilities

• Deliver exceptional consumer experiences and support store operations.
• Train, coach, and provide feedback to associates.
• Assist in recruiting and identifying potential talent.

Skills

Supervisory experience

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Coaching

Communication

PC Skills: POS Systems

PC Skills: Microsoft Office

Education

HS Diploma or GED

College degree

Job description

Consumer Experience Leader (FT) Retail Supervisor

Job title: Consumer Experience Leader (FT) Retail Supervisor. Pay: $20.40 - $21.50 per hour. Employer: Carhartt. This role leads through clear communication, delivers exceptional service to consumers and store associates, and supports the Store Leader and Assistant Store Leader in the day-to-day leadership and operations of the store.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
• Support Store Leader and Assistant Store Leader with training, coaching and feedback of associates, ensuring positive growth throughout their associate journey.
• Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs), local competition, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events.
• Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.
• Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions.
• Ownership of individual development and professional growth.

Required Education

HS Diploma or GED required; College degree preferred

Required Skills & Experience

• 1 year of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Knowledge in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements And Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 5%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

Carhartt offers a competitive salary and benefits. For more details, please refer to the benefits section on our website at Carhartt Benefits.

Carhartt is committed to equal opportunity for all. Carhartt associates are hired, promoted, and rewarded on basis of skill, performance, and dedication and not influenced in any manner by race, color, religion, sex, age, national origin, veteran status, disability or any other basis prohibited by applicable laws.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.