Consumer Banking Sales Officer

Fidelity Bank, NA; Wichita (KS); On-site; USD 55,000 - 90,000; Full time

Job summary

Fidelity Bank, NA in Wichita, KS seeks a Consumer Banking Sales Officer to cultivate client relationships, understand needs, and promote Fidelity Bank | Oklahoma Fidelity Bank products. The role emphasizes personalized engagement and trusted financial guidance.

Responsibilities include outbound sales, referrals to other lines of business, and portfolio administration. Candidates should have five years of sales experience, strong communication skills, and flexibility in hours.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of five years in a sales role.
• Strong written, verbal, and customer service skills.
• Ability to work late and/or flexible hours.
• Effective team coordination and communication.

Responsibilities

• Build trust-based relationships and provide thoughtful financial guidance.
• Refer clients to other lines of business based on needs.
• Achieve consumer loan and deposit growth through proactive outbound sales.
• Nurture partnerships with local market teams and COIs.
• Portfolio management and administrative support (loan applications, renewals, reports).

Skills

Sales experience

Customer service

Communication skills

Team coordination

Flexible hours

Education

Bachelor's degree in business-related field

Job description

Job Overview:

The Consumer Banking Sales Officer (CBSO) plays a key role in cultivating meaningful connections with clients and the communities we serve. This unique role focuses on understanding client needs, providing tailored solutions, and building trust through consistent and personalized engagement. The CBSO will actively promote Fidelity Bank | Oklahoma Fidelity Bank products and services while serving as a knowledgeable and trusted financial resource for our clients.

The candidate for this position will be responsible for:

• Building strong, trust-based relationships with clients by providing thoughtful financial guidance and personalized service.
• Referring clients to other lines of business – including, but not limited to, Business 360, Mortgage, Treasury, and Commercial – based on client needs.
• Achieve consumer loan and deposit growth goals by spending time on:
• Proactive, relationship-driven outbound sales activities
• Nurturing partnership with local market teams and COIs
• Portfolio management and administrative support (ex. Processing real estate loan applications, proactively working on upcoming renewal and maturity reports, etc.)

Requirements for the position include:

• Bachelor’s degree in a business-related field (may be waived in lieu of experience).
• Strong written, verbal, and customer service skills.
• A minimum of five years of experience in a sales role.
• Effective team coordination and communication skills.
• The ability to work late and/or flexible hours.

Preferred qualifications for this position include:

• A minimum of two years lending experience

EEO/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.