Consumer Banking Operations Intern

Bankeasy; Sioux Falls (SD); Hybrid; USD 22,000 - 32,000; Part time

Benefits offered by this job

Health benefits

401(k) & ESOP

Volunteer hours

Childcare benefits

In-house training program

Mentorship program

Volunteer service hours

In-house childcare & preschool

Job summary

First Bank & Trust is offering a part-time Consumer Banking Operations Intern position in Sioux Falls, SD and Brookings, SD. You will learn fundamentals while supporting QA, risk, procedure management, and process improvement initiatives.

You will gain exposure to banking controls, regulatory requirements, and opportunities to improve efficiency through technology and automation. This role emphasizes learning, collaboration, and professional growth within the team.

Qualifications

• Pursuing an associate or bachelor's degree with coursework in the field.
• Strong communication, customer service, attention to detail, and analytical skills are essential.
• Self-motivated, comfortable working with data and technology, eager to learn about Consumer Banking.

Responsibilities

• Support the review, development, organization, and maintenance of procedures and related documentation.
• Assist with risk management activities, including audit or compliance research, documentation, tracking, and follow-up.
• Analyze processes and data to identify trends, inefficiencies, control gaps, and opportunities for improvement.
• Explore opportunities to automate or streamline manual operational processes.
• Assist with testing proposed process, system, or automation enhancements.
• Prepare summaries, reports, process maps, and recommendations based on research and analysis.
• Gain knowledge of banking products, services, systems, policies, and regulatory requirements.
• Develop effective working relationships throughout First Bank & Trust.
• Gain skills related to professionalism, analysis, problem-solving, decision-making, customer service, and communication.
• Complete special projects as assigned.
• Maintain confidentiality, integrity, and honesty, especially in dealing with customer information.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

Skills

Analytical skills

Strong communication

Attention to detail

Data & Tech familiarity

Data literacy

Technology comfort

Education

Associate's or Bachelor's degree in progress

Tools

MS Excel

Job description

Consumer Banking Operations Intern page is loaded## Consumer Banking Operations Internlocations: Sioux Falls, SD (Main): Brookings, SD (East)time type: Part timeposted on: Posted 4 Days Agojob requisition id: R-100828**Job Description:**As an intern, this person will learn the fundamentals of Consumer Banking Operations while supporting projects related to quality assurance, risk management, procedure management, and operational improvement. This position will provide exposure to banking processes, internal controls, regulatory expectations, and opportunities to improve efficiency through technology and automation.**Qualifications:** This person should be actively pursuing an associate or bachelor's degree and have completed coursework within their chosen field of study. Strong communication, customer service, attention to detail, and analytical skills are essential. This person should be self-motivated, comfortable working with data and technology, and eager to learn about Consumer Banking. Students from a variety of academic backgrounds are encouraged to apply.**Principal Responsibilities:*** Support the review, development, organization, and maintenance of procedures and related documentation.* Assist with risk management activities, including audit or compliance research, documentation, tracking, and follow-up.* Analyze processes and data to identify trends, inefficiencies, control gaps, and opportunities for improvement.* Explore opportunities to automate or streamline manual operational processes.* Assist with testing proposed process, system, or automation enhancements.* Prepare summaries, reports, process maps, and recommendations based on research and analysis.* Gain knowledge of banking products, services, systems, policies, and regulatory requirements.* Develop effective working relationships throughout First Bank & Trust.* Gain skills related to professionalism, analysis, problem-solving, decision-making, customer service, and communication.* Complete special projects as assigned.* Maintain confidentiality, integrity, and honesty, especially in dealing with customer information.* Act in accordance with FBT policies and procedures as set forth in the employee handbook.* Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.**Compensation Grade**Hourly Grade 3*First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete**. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail].** Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance. 401(k) & ESOP Profit Sharing* Employees are owners. Receive a match of up to 7% of your contributions to your retirement account. Wellness Program* The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.**Education*** Student loan repayment assistance program.* Tuition reimbursement.* A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more. Volunteer Service Hours* Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.**In-house Childcare & Preschool*** Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.**Our Culture:**We value our culture and work hard to keep it top of mind at all times. Employees rally around 9 core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board.**Work for us:**Our employees enjoy working together and treat eachother (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.We invest in our people:Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they're also part owners). Not only is working for us rewarding, but you'll also be a part of a positive culture and company that gives back to the community.**Our Benefits:****Comprehensive Healthcare Benefits**