Consumer Banking Control Manager, Executive Director

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 90,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH seeks a Consumer Banking Control Manager to lead risk identification and compliance efforts across operations and data security.

You will guide coverage models, direct strategic projects, and drive collaboration with cyber and fraud prevention teams. The role requires 8+ years in control management within financial services, strong leadership, and the ability to communicate insights to executives.

Qualifications

• Demonstrated expertise in control management within financial services, with a focus on compliance and operational risk mitigation.
• Demonstrated expertise in cybersecurity and anti-fraud awareness, with a proven track record of detecting and mitigating potential threats, and strong data literacy for modeling and analytics.
• Expert-level project management skills, with experience leading strategic projects and implementing operational plans in large organizations.
• Proven experience in leading large teams, managing service delivery, and influencing the structure and development of control management areas.
• Excellent communication and leadership skills to effectively guide teams and drive organizational success.

Responsibilities

• Lead development and implementation of coverage and joint accountability models for early compliance and risk identification.
• Utilize cybersecurity and anti-fraud awareness to detect threats and protect network, applications, and data.
• Oversee execution of operational plans and strategic projects aligning with organizational strategy.
• Leverage project management skills to manage service delivery, set quality standards, and shape the control management function.
• Apply data and tech literacy to interpret models, analyze data, and communicate insights that drive impact.

Skills

Control management

Cybersecurity

Anti-fraud

Data literacy

Project management

Team leadership

Job description

Step into a pivotal role where your expertise in control management will drive impactful change. You'll have the opportunity to advance your career while safeguarding our operations and data. Join a team that values innovation, collaboration, and professional growth.

As a Consumer Banking Control Manager in Consumer and Community Banking, you will lead efforts to identify and mitigate compliance and operational risks. You are critical in maintaining the security of our network, applications, and data. We value a culture of collaboration and innovation, where your insights and leadership will directly contribute to our success.

Job responsibilities

• Lead the development and implementation of comprehensive coverage and joint accountability models to promote early compliance and operational risk identification.
• Utilize advanced knowledge in cybersecurity and anti-fraud awareness to detect potential threats and maintain the security of our network, applications, and data.
• Oversee the execution of operational plans and strategic projects, ensuring alignment with broader functional and organizational strategy.
• Leverage expert-level project management skills to manage service delivery, set quality standards, and influence the structure and development of the control management area.
• Apply advanced data & tech literacy skills to interpret models and diagrams, analyze data, and communicate meaningful insights that drive impact.

Required qualifications, capabilities, and skills

• Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to 8 or more years of experience.
• Demonstrated expertise in cybersecurity and anti-fraud awareness, with a proven track record of detecting and mitigating potential threats, complemented by advanced proficiency in data and tech literacy for developing models, analyzing data, and communicating insights.
• Expert-level project management skills, with experience leading strategic projects and implementing operational plans in large organizations.
• Proven experience in leading large teams, managing service delivery, and influencing the structure and development of control management areas.
• Excellent communication and leadership skills to effectively guide teams and drive organizational success.

Preferred qualifications, capabilities, and skills

• Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
• Proficiency in digital literacy for interpreting data, understanding technological impacts, and effectively communicating insights.
• Strong influence skills to lead large teams, collaborate with executives, and drive strategic initiatives.
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