Consumer Area Manager

BOK Financial Corporation; Fort Worth (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

BOK Financial Corporation is seeking a Consumer Area Manager to coordinate sales and service across multiple retail banking centers in the Fort Worth region. You will lead efforts to ensure effective sales techniques, performance, and community representation of the Bank.

The role emphasizes building inclusive teams, mentoring staff, driving profitability, expanding customer relationships, and partnering with Marketing on growth initiatives.

Qualifications

• Bachelor’s Degree in business-related field and 8-10 years of directly related sales management experience.
• 11-15 years of equivalent education and experience acceptable.

Responsibilities

• Direct and supervise Banking Center Managers’ work within a designated geographical area.
• Provide onboarding, performance appraisals, salary recommendations, and coaching for staff.
• Foster an inclusive working environment and lead recruiting, hiring, onboarding, training and development.
• Drive revenue growth through strategic marketing initiatives and cross-team collaboration.
• Ensure exemplary client experience and address service issues promptly.

Skills

Leadership

Coaching

Sales Management

Strategic Planning

Communication

Education

Bachelor’s Degree in Business or related field

Job description

Select how often (in days) to receive an alert:

If you encounter any issues while trying to apply for a position, please email us [e-mail].

Consumer Area Manager

Fort Worth, TX, US, 76102

Location: Fort Worth -FTWT

Areas of Interest: Banking Center Management; Branch Business Banking; Consumer Banking; Consumer Lending

Pay Transparency Salary Range: Not Available

Application Deadline: 10/09/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

You place great value on building meaningful relationships and bringing out the best in others by demonstrating the best in yourself. You're a mentor, coach, and champion for internal mobility who builds strong, successful teams.

You gain satisfaction by coaching your direct reports to maximize banking center profitability and production performance, attracting new customers, and retaining and expanding existing customer relationships. You make the most out of every opportunity. Bring us your commitment to excellence to us as a Consumer Area Manager.

Job Description

The Consumer Area Manager is primarily responsible for coordinating and directing the sales and service efforts of multiple retail banking centers to maximize banking center profitability sales performance. This individual provides sales support and training to ensure effective sales techniques and performance, represents the Bank in the community to further enhance its image and to develop and promote additional business. This person is responsible for banking center operations of the market area; assists in the coordination and implementation of banking center operations programs, policies and procedures within the assigned region or state of responsibility.

Team Culture

You'll cultivate a stable team-based environment and motivate others by consistently demonstrating excellence, leading the charge for inclusivity, hearing all viewpoints, and bringing people together. You will challenge team members to bring their best today and be better tomorrow. You will partner to create ideas to drive the business forward.

We've created a collaborative, safe space for our teams to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level. There is genuine care and concern for a job well done. If we can help each other achieve more, then it helps us all.

We are deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes. We are proud of the company's contributions to the organizations we serve. You will have many opportunities to get involved and give back to our communities.

How You'll Spend Your Time

• Direct and supervise Banking Center Managers’ work within a designated geographical area.
• Guide managers on the onboarding process, performance appraisals, salary recommendations, and coaching and corrective action for team members.
• Foster an inclusive working environment that creates engaged employees. Engage yourself in the recruiting, hiring, onboarding, training, coaching, and developing of the banking center staff in conjunction with Banking Center Managers. Leads all employees to achieve or exceed business objectives.
• Foster an environment of consultative and ethical sales practices and ensure accountability for thorough needs-based discovery conversations with clients. Develop and implement action plans to ensure production goals are met.
• Create and expand business development and drive revenue growth activities through strategic marketing initiatives, create and refine targets and tactics with managers, and coordinate with the marketing department for necessary support.
• Responsible for Client Experience and ensuring all employee activities, processes, and behaviors are aligned to deliver an exemplary experience for Bank clients. Identify any breaks in client service and resolve or elevate issues to leadership, and enact improvement plans when necessary.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree in a business related field of study and 8-10 years of directly related experience in sales management/supervisory capacity in a financial institution, or 11-15 years of equivalent education and experience.

Working Conditions & Physical Requirements

Office

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Investing in our talent and building a great workplace is a top priority for us.

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.

Facts:

• Operations focused in an eight-state footprint
• 5,000 team members
• $53.2 billion in assets*
• $129.3 billion in assets under management and administration*
• $9.3 million donated to local nonprofits in 2025
• 56,000 volunteer hours by our employees in 2025

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas
Job Segment: Manager, Bank, Banking, Management, Finance