Consumer Analytics Manager

Texas Capital Bank; Richardson (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading financial institution is seeking a seasoned analytics leader to drive customer-centered improvements. The role involves developing analytics projects, supporting consumer analytics, and providing data-driven insights to enhance business processes. Ideal candidates will have extensive experience in analytics, a strong educational background, and proficiency in SQL and Python. Join a company recognized for its commitment to excellence and innovation.

Benefits

Health Insurance

Wellness Program

Life and Disability Insurance

Retirement Savings Plans

Paid Leave Programs

Paid Holidays

Paid Time Off (PTO)

Qualifications

• 9+ years' experience in an analytical role for a fast-paced organization.
• Proficiency with SQL, Python or R and associated analytics packages.

Responsibilities

• Develop roadmap of customer analytics projects based on needs.
• Perform quantitative and statistical analysis on large datasets.
• Support consumer analytics including fraud and marketing analytics.

Skills

Analytical

Problem Solving

Communication

Collaboration

Education

Bachelor's degree in finance, accounting, statistics, computer science, information systems, mathematics

Master's degree

Tools

SQL

Python

R

MS Office

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.

Responsibilities

• Seasoned analytics leader who is passionate about using data to drive customer-centered improvements and innovation.
• Develop roadmap of customer analytics projects based on the needs of cross-functional partners.
• Partner with business team to develop data products, analytic solutions, ad-hoc analysis, and modeling to drive new initiatives, improve business processes and deliver value using data-driven decisions.
• Support multiple aspects of consumer analytics, including fraud analytics, marketing analytics, and customer segmentation.
• Support synthesizing data into actionable insights and recommendations for the business team.
• Perform quantitative and statistical analysis on large and complex datasets to extract key insights.
• Prepare communication materials and technical documentation, including methodology descriptions consistent with regulatory guidance.
• Develop cross-functional relationships - coordinate with the IT groups, business intelligence, and data governance functions.
• Provide data science and modeling expertise to others involved in designing business strategies and solutions.

Qualifications

• 9+ years' experience working in an analytical role for a fast-paced organization
• Bachelor's degree from an accredited college or university with courses in finance, accounting, statistics, computer science, information systems, mathematics, or other quantitative sciences. (Master's degree preferred).
• A solutions-oriented mentality with a data driven approach
• Proficiency with SQL, Python or R and the associated analytics packages.
• Proficiency in MS Office, especially MS Excel, Word, PowerPoint.
• A demonstrated ability as an independent thinker with strong analytical, problem solving, technical, attention to detail, communication capabilities, and ability to handle multiple projects.
• Proven record of strong work ethics with a commitment to transparency, accountability, and collaborative work.
• Ability to collaborate effectively and follow up to ensure achievement of deadlines, outcomes, and results.
• Ability to communicate appropriately and effectively with all organization members and effectively present complex information verbally and in writing within and across the team.
• Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
• Experience working with data scientists preferred

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Create a job alert for this search