Consumer Advocate

Missouri Attorney General; Jefferson City (MO); On-site; USD 38,584 - 47,159; Full time

Job summary

Missouri Attorney General's Office, Consumer Protection Unit, is seeking a Consumer Advocate to mediate complaints, maintain confidentiality, and manage a large caseload. The role emphasizes independent judgment, prioritization of tasks, and clear communication with the public.

The ideal candidate will have strong written and oral communication skills, be adept at internet research, and proficient with Word. Open until filled; EOEs apply.

Qualifications

• Excellent written and oral communication skills.
• Ability to conduct internet-based research.
• Proficiency with computer programs such as Word.

Responsibilities

• Mediates complaints and identifies those that may require further investigation.
• Maintains confidentiality and exercises independent judgment.
• Plans, prioritizes, and organizes effectively; handles multiple projects while managing a large caseload.
• Works well under pressure and analyzes and interprets voluminous information quickly and accurately.
• Meets with the public.

Skills

Excellent written and oral comms

Internet research

Tools

Word

Job description

Overview

Consumer Advocate — Office of the Missouri Attorney General, Consumer Protection Unit.

Responsibilities

• Mediates complaints and identifies those that may require further investigation.
• Maintains confidentiality and exercises independent judgment.
• Plans, prioritizes, and organizes effectively; handles multiple projects while managing a large caseload.
• Works well under pressure and analyzes and interprets voluminous information quickly and accurately.
• Meets with the public.

Qualifications

• Excellent written and oral communication skills.
• Ability to conduct internet-based research.
• Proficiency with computer programs such as Word.

Compensation

Starting salary is $42,872.40.

Open until filled.

EOE