Consumer Access Specialist

AdventHealth Colorado; Castle Rock (CO); On-site; Full time

Job summary

AdventHealth Colorado is seeking a Consumer Access Specialist in Castle Rock to handle patient registrations and financial transactions. This entry-level position involves interacting with clinical partners and providing exemplary service to enhance patient experiences. Candidates should have a high school diploma and ideally some healthcare experience.

Benefits

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Qualifications

• Required: High School Grad or Equiv.
• Preferred: Associate degree or relevant healthcare experience.

Responsibilities

• Ensure proper patient registration for service lines.
• Perform eligibility verification and financial arrangements.

Skills

Customer Service

Patient Relations

Education

High School Grad or Equiv

Associate Preferred

Job description

Join to apply for the Consumer Access Specialist role at AdventHealth Colorado

1 week ago Be among the first 25 applicants

Join to apply for the Consumer Access Specialist role at AdventHealth Colorado

Get AI-powered advice on this job and more exclusive features.

Consumer Access Specialist Castle Rock, CO

AdventHealth Castle Rock

Apply Now

Internal Employees Apply Here

• Job Schedule: Full-time
• Pay Range: $19.77 - $31.63 per hour
• Job ID: 25022034
• Job Family: Patient Financial Services
• Shift: 1 - Day
  
  

Since opening in 2013, the Castle Rock community has grown to appreciate the convenience of having expert medical care close to home. Our dedicated caregivers are fueled by their individual passions and purposes to serve our flourishing community. We offer advanced care in many specialties. Our comprehensive medical teams deliver remarkable care, high-quality outcomes, and unparalleled patient satisfaction among a wide variety of medical specialties, services, and programs.

AdventHealth Castle Rock is a 50-bed acute care hospital providing comprehensive health care to the greater Castle Rock community and surrounding areas. From experienced emergency services to delivering babies in our Birthplace, AdventHealth Castle Rock is ready to provide personalized health care when you are sick and wellness programs to keep the entire family healthy.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
  
  

Schedule: Full-Time

Shift : Days

Location: 2350 MEADOWS BLVD, Castle Rock, 80109

The Role You’ll Contribute

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The Value You’ll Bring To The Team

• Proactively seeks assistance to improve any responsibilities assigned to their role.
• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
• Meets and exceeds productivity standards determined by department leadership.
  
  

Required Qualifications

The expertise and experiences you’ll need to succeed:

• High School Grad or Equiv Required
  
  

Preferred Qualifications

• Associate Preferred
• 1 relevant healthcare experience Preferred
• Prior collections experience Preferred
• 1 customer service experience Preferred
• 1 direct Patient Access experience Preferred
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Castle Rock

Schedule: Full-time

Shift: 1 - Day

Req ID: 25022034

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Apply Now

Apply Now

Internal Employees Apply Here

Share With

• share to facebook
• share to twitter
• share to linkedin
• share by email
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at AdventHealth Colorado by 2x

Get notified about new Specialist jobs in Castle Rock, CO.

Management Analyst (City of Littleton Public Works)

Littleton, CO $87,780.00-$97,020.00 1 day ago

Supply Chain Analyst II, South Metro Denver - (On-Site) - CO

Facilities Operations District Coordinator

Greenwood Village, CO $19.57-$31.32 2 weeks ago

Remote Healthcare Customer Service Specialist

Castle Rock, CO $19.00-$24.00 23 hours ago

Customer Experience Coordinator (Part Time) - Littleton, CO

Physical Security/Industrial Security Specialist

Buckley AFB, CO $103,900.00-$133,900.00 1 year ago

Centennial, CO $50,000.00-$60,000.00 2 weeks ago

Greenwood Village, CO $67,100.00-$107,300.00 16 hours ago

Bilingual Leasing Consultant - Walker Landing

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.