Dynamics 365 ERP & CRM Program Management Consultant
An experienced Dynamics 365 ERP & CRM Consultant is needed to lead a critical migration from QuickBooks Enterprise to Microsoft Dynamics 365 Business Central.
This is a migration-first leadership role. The consultant will serve as the primary subject matter expert for the QuickBooks Enterprise conversion while also supporting Dynamics 365 CRM implementation, ERP/CRM integration, change management, and user adoption.
Key Responsibilities
- Lead the full migration from QuickBooks Enterprise to Microsoft Dynamics 365 Business Central
- Own migration planning, data mapping, validation, reconciliation, testing, cutover, go-live, and stabilization
- Manage migration of financial, customer, vendor, inventory, transactional, and reporting data
- Ensure Business Central configuration supports operational and financial requirements
- Support implementation and adoption of Dynamics 365 CRM
- Ensure integration and synchronization between Business Central and Dynamics 365 CRM
- Manage implementation partners and external consultants
- Coordinate UAT, training, change management, and user readiness
- Work closely with Finance, Sales, Operations, Supply Chain, IT, executive leadership, and the parent company’s Dynamics team
- Provide executive-level status updates, risk management, and recommendations
Required Qualifications
- 7+ years of ERP implementation, migration, or business systems transformation experience
- Direct experience leading at least one full QuickBooks Enterprise to Microsoft Dynamics 365 Business Central migration
- Hands-on QuickBooks Enterprise data extraction, cleansing, mapping, migration, validation, and financial reconciliation experience
- Proven Microsoft Dynamics 365 Business Central implementation experience
- Experience implementing and driving adoption of Dynamics 365 CRM
- Strong ERP/CRM integration and master data management experience
- Strong understanding of accounting, inventory management, sales operations, and business processes
- Experience managing implementation vendors and consulting partners
- Strong project leadership, stakeholder management, and executive communication skills
Preferred
- Experience integrating an affiliate, subsidiary, or acquired company into an existing ERP environment
- Diagnostics, life sciences, healthcare, distribution, or other inventory-intensive industry experience
- Microsoft Dynamics certifications
- Power BI experience
- PMP, Agile, or Prosci certification
Critical Requirement
Candidates must have direct experience leading a QuickBooks Enterprise to Microsoft Dynamics 365 Business Central migration. Candidates without this specific migration experience will not be considered.