Consulting Automation Analyst

HCA-Healthcare; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

HCA Healthcare ITG is seeking a Consulting Automation Analyst to drive process improvement and automation initiatives across ITG and business units. You will collaborate with stakeholders to design, develop, and test automation solutions that enhance patient care support workflows.

We value leadership, strong communication, and expertise in process redesign, scripting, and version control to deliver measurable business value.

Qualifications

• Document processes and requirements clearly.
• Redesign and optimize business processes for automation.
• Design scalable automation solutions across programs.

Responsibilities

• Provide process and automation consulting to ITG and business units.
• Lead automation teams in cross-functional programs.
• Elicit requirements from internal/external customers and translate to automation specs.
• Develop and maintain relationships with IT and business stakeholders to deliver solutions.
• Assess benefits of automation and support framework development for COE.

Skills

Documentation

Process Improvement/Redesign

Solution Design

Communication, Diplomacy and Advocacy

Testing

Implementation Knowledge

Facilitation/Presentation

Requirements

Leadership

Planning

Tools

Scripting

Version Control

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Consulting Automation Analyst today with HCA Healthcare.

Job Summary and Qualifications

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.

HCA Healthcare ITG Consulting Automation Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Analysts utilize process and technical expertise and leadership skills to direct staff and resolve issues to ensure automation programs and requirements are met. Consulting Automation Analysts ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Consulting Automation Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Analysts will be sought after to coach and mentor colleagues.

Consulting Automation Analysts also serve as automation and process consultants to other ITG and Business Units. Consulting Automation Analysts use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, program management, standards and best practices, and support functions. Consulting Automation Analysts are the face of the Automation Center of Excellence’s programmatic expertise to the rest of HCA Healthcare.

CORE COMPETENCIES

Documentation

Process Improvement/Redesign

Solution Design

Communication, Diplomacy and Advocacy

Testing

Implementation Knowledge

Facilitation/Presentation

Requirements

Leadership

Planning

VALUABLE SKILLS

Technology Evaluation

Domain Knowledge

Scripting

Version Control

SPECIALIST/EMERGING SKILLS

AI/AIOps

Machine Learning

Contract Negotiation/Vendor Relations

Statistics and Data Science

MAJOR RESPONSIBILITIES

Provide process and automation consulting services to ITG and Business Units

Serve as process and program leaders in HCA Healthcare’s automation community of practice

Lead automation teams in the execution of larger programs

Executes against enterprise-wide cross-functional automation initiatives

Elicit and gather requirements for automation projects by working directly with internal and external customers

Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions

Assess and quantify potential benefits of automation for business and technical processes

Assist with building automation strategies and frameworks based on planned and prioritized automation work

Design, Develop, Execute and Maintain Automated Scripts to specifications

Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance

Write efficient, easy-to-follow documentation on automation tools, scripts, and processes

Assist with manual testing as needed to help development team meet schedule commitments

Promote, recommend, and implement improvements to automation frameworks and processes

Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE

Mentor other team members