Consulting Automation Analyst

HCA Healthcare; Nashville (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

HCA Healthcare ITG is seeking a Consulting Automation Analyst to deliver automation programs and provide process consulting across ITG and Business Units. You will lead automation teams, shape designs, and coordinate with multiple stakeholders to ensure successful deployments.

The role emphasizes leadership in automation initiatives, requirements gathering, and maintaining strong partner relationships within HCA Healthcare's Automation Center of Excellence.

Qualifications

• Experience delivering automation programs and leading cross-functional teams.
• Ability to elicit and gather requirements from internal and external customers.
• Strong collaboration across ITG and Business Operations to drive automation initiatives.

Responsibilities

• Provide process and automation consulting services to ITG and Business Units
• Serve as process and program leaders in HCA Healthcare’s automation community of practice
• Lead automation teams in the execution of larger programs
• Executes against enterprise-wide cross-functional automation initiatives
• Elicit and gather requirements for automation projects by working directly with internal and external customers
• Develop and maintain strong, proactive stakeholder relationships

Skills

Documentation

Process Improvement/Redesign

Solution Design

Communication, Diplomacy and Advocacy

Testing

Implementation Knowledge

Facilitation/Presentation

Requirements

Leadership

Planning

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Consulting Automation Analyst today with HCA Healthcare.

Job Summary and Qualifications

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.

HCA Healthcare ITG Consulting Automation Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Analysts utilize process and technical expertise and leadership skills to direct staff and resolve issues to ensure automation programs and requirements are met. Consulting Automation Analysts ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Consulting Automation Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Analysts will be sought after to coach and mentor colleagues.

Consulting Automation Analysts also serve as automation and process consultants to other ITG and Business Units. Consulting Automation Analysts use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, program management, standards and best practices, and support functions. Consulting Automation Analysts are the face of the Automation Center of Excellence’s programmatic expertise to the rest of HCA Healthcare.

CORE COMPETENCIES

Documentation

Process Improvement/Redesign

Solution Design

Communication, Diplomacy and Advocacy

Testing

Implementation Knowledge

Facilitation/Presentation

Requirements

Leadership

Planning

VALUABLE SKILLS

Technology Evaluation

Domain Knowledge

Scripting

Version Control

SPECIALIST/EMERGING SKILLS

AI/AIOps

Machine Learning

Contract Negotiation/Vendor Relations

Statistics and Data Science

MAJOR RESPONSIBILITIES

Provide process and automation consulting services to ITG and Business Units

Serve as process and program leaders in HCA Healthcare’s automation community of practice

Lead automation teams in the execution of larger programs

Executes against enterprise-wide cross-functional automation initiatives

Elicit and gather requirements for automation projects by working directly with internal and external customers

Develop and maintain strong, proactive