Consultative Inside Sales - Account Manager

Staples; Lincolnshire (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Quill, a proud member of the Staples family, is seeking an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. You’ll build meaningful relationships, uncover opportunities, and help businesses find the products, programs, and solutions they need to run smoothly.

This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.

Qualifications

• Associate or bachelor’s degree or equivalent work experience.
• 1+ years of sales, account management, or related experience.
• Experience with CRM tools and sales productivity systems.

Responsibilities

• Serve as the primary contact for customers and nurture long-term relationships.
• Manage an established book of business with pipeline discipline and planning.
• Drive sales and profitability by uncovering customer needs and proposing solutions.
• Make outbound calls to expand relationships and generate new opportunities.
• Collaborate with internal teams to ensure a seamless customer experience.

Skills

Customer relationships

Outbound calls

Consultative selling

Account management

CRM tools

Microsoft Office

Solution selling

Education

Bachelor’s degree or equivalent

Associates degree acceptable

Tools

CRM software

Microsoft Office

Sales productivity systems

Job description

Quill, a proud member of the Staples family, is seeking an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. You’ll build meaningful relationships, uncover opportunities, and help businesses find the products, programs, and solutions they need to run smoothly.

This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.