Inside Sales Account Manager, Quill

Staples Advantage Canada; Lincolnshire (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

112 Hours of PTO

401(k) match

Wellness programs

Job summary

Staples Advantage Canada is looking for an Inside Sales Account Manager in Lincolnshire, Illinois. You will build relationships with customers, understand their needs, and drive sales across North America. A minimum of an Associate’s degree is required, with a preference for those having B2B sales experience.

The role emphasizes strong organizational skills and the ability to adapt in a fast-paced environment. Benefits include paid time off, discounts, and wellness programs.

Qualifications

• 1+ years of sales or B2B experience preferred.
• Proven account management success required.
• Excellent verbal and written communication skills.

Responsibilities

• Build long-term customer relationships.
• Manage a book of business effectively.
• Drive sales and profitability in existing accounts.

Skills

Strong relationship-building skills

Strong time management

Sales opportunity development

Knowledge of products and competition

Education

Associate or Bachelor’s degree

Tools

Microsoft Office

CRM tools

Job description

Staples is business to business. You’re what binds us together.

Quill’s Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities.

What you’ll be doing:

• Serve as the primary point of contact and build long‑term customer relationships
• Manage a book of business with strong productivity and pipeline discipline
• Drive sales and profitability within existing accounts
• Make outbound calls to grow customer base
• Educate customers on Quill’s products and programs
• Collaborate with internal partners to maximize account potential
• Conduct meaningful sales conversations with high‑value customers
• Review P&L and revenue analytics to protect financial health of accounts
• Identify under‑penetrated categories to increase YOY revenue
• Consistently meet or exceed productivity metrics and KPIs

What you bring to the table:

• High integrity in all business interactions
• Strong time management and organizational skills
• Ability to uncover, develop, and close sales opportunities
• Strong relationship‑building skills
• Knowledge of products, pricing, and competition
• Ability to sell programs and solutions virtually
• Adaptability to a fast‑paced, evolving environment
• Strong problem‑solving and customer‑focused mindset

What’s needed – Basic Qualifications:

• Associate or Bachelor’s degree (or equivalent experience)
• Effective oral and written communication skills

What’s needed – Preferred Qualifications:

• 1+ years of sales or B2B experience
• Proven account management success
• Strong business acumen and strategic thinking
• Excellent communication skills
• Proficiency with Microsoft Office and CRM tools
• Strong organizational and problem‑solving abilities
• Ability to adapt quickly in a changing sales environment

We Offer:

• Inclusive culture with associate‑led Business Resource Groups
• 112 Hours of PTO + 7 observed holidays + 1 floating holiday
• Discounts, 401(k) match, wellness programs, and more!

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.