Consultative Car Sales Consultant

Bergstrom Oshkosh Toyota; Oshkosh (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits: medical, dent/

Two weeks of PTO

401(k) plan with match

Paid holidays

Wellness program and health resources

Employee referral program

Career development and training

Job summary

Bergstrom Toyota of Oshkosh is hiring a Sales Advisor to guide guests from first contact to delivery, focusing on expert product knowledge and a pressure-free buying experience. You will build relationships, present clear options, and manage the entire sales workflow with a team-oriented approach.

The role emphasizes transparent pricing, strong communication, and ongoing follow-up to ensure guest satisfaction.

Qualifications

• Valid driver’s license with a clean driving record is required.
• High school diploma or equivalent required; a college degree in business or related field is a plus.
• Previous experience in automotive sales, retail sales, or customer service is preferred but not required.
• Excellent communication and interpersonal skills, with a focus on building relationships and guest satisfaction.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, team-oriented environment.
• Must be goal-driven, self-motivated, and possess a strong desire to succeed.
• Basic computer proficiency, including experience with CRM systems and Microsoft Office or Google Suite.

Responsibilities

• Guest Engagement: Serve as the primary point of contact for guests, building strong relationships and ensuring a positive experience from start to finish.
• Product Knowledge: Maintain a deep understanding of our vehicle inventory and brands, including features, pricing, and specifications, to effectively match guests with the right vehicle.
• Consultative Selling: Listen to guests' needs and preferences, offer tailored solutions, and provide clear, honest information to help them make informed decisions.
• Transparency: Present all pricing and financing options upfront, ensuring guests understand the value and benefits of our negotiation-free pricing model.
• Process Management: Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing, and paperwork, all while maintaining a high level of guest satisfaction.
• Follow-Up: Provide ongoing support and follow-up after the sale, addressing any questions or concerns, and fostering long-term guest relationships.
• Collaboration: Work closely with other departments, including service and parts, to ensure a smooth handoff and exceptional overall experience for the guest.

Skills

Communication skills

Customer service

Relationship building

Time management

Team player

Education

High School Diploma

Tools

CRM systems

MS Office / Google Suite

Job description

Bergstrom Toyota of Oshkosh is hiring a Sales Advisor to guide guests from first contact to delivery, focusing on expert product knowledge and a pressure-free buying experience. You will build relationships, present clear options, and manage the entire sales workflow with a team-oriented approach.

The role emphasizes transparent pricing, strong communication, and ongoing follow-up to ensure guest satisfaction.