Consultant, Technology Product Analyst

Nationwide Mutual Insurance Company; Columbus (OH); Hybrid; USD 118,000 - 222,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability coverage

Paid time off

Nine paid holidays

401(k) with company match

Pension plan

Business casual attire

Job summary

Nationwide Mutual Insurance Company seeks a Consultant, Technology Product Analyst to partner with business leaders and Data Solutions teams, translating complex opportunities into clear, actionable technology plans. You will shape multi-year roadmaps that connect strategy, capabilities, initiatives, dependencies, investments, and delivery horizons.

The role emphasizes discovery, problem framing, trade-off evaluation, and turning strategic intent into executable work with emphasis on secure,

Qualifications

• Undergraduate studies in CS, MIS, or related field preferred.
• Strong analytical and communication skills.
• Ability to influence, build relationships, and set priorities.
• Insurance/financial services knowledge a plus.

Responsibilities

• Analyze customer, business, and product information to identify needs and translate findings into clear recommendations for product and technology partners.
• Document needs and map outcomes to capabilities to support technology requirements.
• Partner with Product Managers, UX, Technology, and Architecture to evaluate solution options and ensure alignment with target architecture.
• Conduct data-driven discovery using usage, performance, and outcome data to identify opportunities and measure results.
• Collaborate on experiments and discovery to assess customer needs and business value.
• Decompose strategic objectives into outcomes, value drivers, and capabilities to support decision-making.

Skills

Analytical skills

Communication skills

Planning knowledge

Influence & negotiation

Executive presence

Education

Undergraduate studies in computer science or MIS

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Consultant, Technology Product Analyst is a portfolio-facing technology consultant within DOTS — Data, Operations, Technology, and Solutions. The role partners with business and technology leaders, particularly Data Solutions stakeholders, to turn complex opportunities and problems into clear direction, actionable plans, and value-focused technology solutions. As a lead consulting partner, this role facilitates discovery, frames problems, guides initiative elaboration, shapes solution options, and helps move strategic intent into executable work. The consultant works closely with business stakeholders, partner BSAs, Architects, Software Engineering Product Managers (SEPMs), and delivery leaders to clarify outcomes, evaluate trade-offs, manage dependencies, sequence work, and build practical delivery plans. A key focus is developing and maintaining multi-year business and technology roadmaps that connect strategy, capabilities, initiatives, dependencies, investments, and delivery horizons.

Key Responsibilities

• Serve as a trusted technology consulting partner to assigned business leaders, product leaders, and partner BSAs.
• Lead discovery sessions to understand business goals, user and operational needs, current-state challenges, desired outcomes, constraints, and measures of success.
• Frame ambiguous problems so stakeholders can align on the opportunity, outcomes, key questions, and decisions needed.
• Guide initiatives from early concepts to well-shaped work with clear scope, outcomes, capabilities, assumptions, risks, dependencies, and decision points.
• Translate complex technology topics into clear business implications, options, recommendations, and decisions.
• Partner with Architects to explore solution options, evaluate trade-offs, and connect business needs to products, platforms, data, integrations, and technology capabilities.
• Help shape Data Solutions by connecting business questions and operational needs to data products, information flows, analytics, platforms, and solution options.
• Develop and maintain multi-year roadmaps with business partners, Architects, SEPMs, product leaders, and portfolio stakeholders.
• Translate strategic goals into sequenced views of capabilities, initiatives, outcomes, dependencies, milestones, investment considerations, and delivery timing.
• Help leaders understand priorities, trade-offs, capacity or funding implications, organizational readiness needs, and the impact of changing direction.
• Partner with SEPMs and delivery leaders to move well-shaped work into executable plans while preserving the intended business outcome.
• Clarify ownership, dependencies, risks, and decision needs as work progresses, and communicate progress, issues, changes, and decisions clearly.
• Contribute to consistent consulting practices, reusable artifacts, and improved ways of working across the team.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. As a Consultant, Technology Product Analyst, you’ll translate customer, business, and technology needs into actionable insights, clearly defined capability recommendations, and analysis that supports product and technology decisions. The role partners closely with business leaders, Product Managers, UX, Technology, and Architecture to assess product performance, evaluate solution options, clarify tradeoffs, and develop evidence-based recommendations.

Job Description Key Responsibilities

• Analyzes customer, business, and product information to identify needs, trends, pain points, risks, and opportunities, and translates findings into clear recommendations for product and technology partners.
• Supports the definition of technology capabilities and incremental product changes by documenting needs, mapping outcomes to capabilities, and applying shared analysis frameworks and artifacts.
• Partners with Product Managers, UX, Technology, and Architecture to evaluate solution options, clarify tradeoffs, and assess alignment with target architecture, technical guardrails, and business intent.
• Conducts data-driven discovery and outcome analysis by using usage, performance, and outcome data to identify opportunities, measure results, and generate actionable insights and recommendations.
• Collaborates on experiments, validation activities, and discovery work to help assess customer needs, business value, and product performance.
• Conducts ongoing analysis of industry trends, competitor activity, and emerging technologies, translating findings into recommendations, business cases, and decision support materials.
• Supports alignment between technology direction and business strategy by helping connect business objectives to product, capability, and technology considerations.
• Decomposes business plans and strategic objectives into outcomes, value drivers, capabilities, and analysis artifacts that support product and technology decision-making.
• Supports strategic planning and early discovery by gathering high-level business requirements, organizing inputs, and helping define scope through meetings, workshops, and cross-functional sessions.
• Evaluates and helps prioritize business requests by assessing business value, impacts, dependencies, risks, and alignment to existing plans and delivery sequencing.
• Plans and collaborates with business and technology partners to conduct moderate-complexity analysis and build artifacts that support recommendations and deliverables.
• Quantifies potential benefits, impacts, risks, and considerations associated with transformation efforts, innovation initiatives, and proposed product or capability changes.
• Executes defined work within medium- to lower-complexity projects or engagements that result in recommendations, analysis, and business-case support.
• Applies emerging technology knowledge to assess use cases, analyze feasibility and value, and support ethically sound, data-informed recommendations.
• Maintains working knowledge of relevant business functions, technology developments, and initiatives to identify where conflicts and synergies exist across products, capabilities, and business needs.
• Partners with vendors and external parties, as needed, to gather information and evaluate whether products or capabilities may meet business and technology requirements.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• May perform other responsibilities as assigned.

Reporting Relationships

Reports to a Technology Manager or above.

Typical Skills and Experiences

Education: Undergraduate studies in computer science, management information systems, or a related field are preferred.

License/Certification/Designation: Technology certifications or designations are not required but encouraged.

Experience: Eight to ten years of experience delivering technology-enabled business solutions and transformational change across industries, platforms and lines of business within the insurance and/or financial services industries or equivalent experience as a management consultant for a mid-to-top-tier consulting firm (i.e., Accenture, Deloitte, etc.). Wide career experience as a consultant in operations or within proximity to operations, with a 30:70 ratio of business to technology experience, working with the technology lifecycle, including delivery and cost of ownership and experience developing roadmaps and business cases and executing projects through to completion.

Knowledge, Abilities and Skills

• Strong analytical and communication skills and planning knowledge.
• Ability to influence, build relationships, negotiate, and set priorities.
• Solid executive presence.
• Insurance/financial services industry knowledge is a plus.
• Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values

Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Hybrid to normal office environment. Some travel may be required. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

• medical/dental/vision
• life insurance
• short and long term disability coverage
• paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• company-paid pension plan
• business casual attire
• and more

Nationwide is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged.

Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.

The national salary range for Consultant, Technology Product Analyst : $118,000.00-$222,000.00

The expected starting salary range for Consultant, Technology Product Analyst : $118,000.00 - $178,000.00

Nationwide is an equal opportunity employer.