Sr Analyst, Technology Engineer

Nationwide Mutual Insurance Company; Columbus (OH); Hybrid; USD 76,000 - 143,000; Full time

Job summary

Nationwide Mutual Insurance Company seeks a capable technology engineer to help drive capacity planning, secure delivery, and production support across cloud environments. The role emphasizes educating teams, implementing CDK-centric approaches, and collaborating with IAM and KMS initiatives.

You will partner with development teams to enable self-service cloud, manage incidents, and contribute to governance projects while pursuing relevant certifications and ongoing learning.

Qualifications

• Undergraduate studies in computer science, MIS or related field preferred.
• Technology certifications are encouraged (AWS, Azure, scripting).
• Two or more years delivering integrated solutions; testing and debugging.

Responsibilities

• Drive requirements to meet current and future capacity needs.
• Apply secure software and systems engineering practices across delivery lifecycles.
• Analyze reports and remediation for capacity issues.
• Support disaster recovery planning and data backup activities.
• Provide production support for technology platforms.
• Lead change and incident management and knowledge management.

Skills

Strong communication

Planning & execution

Information Security acumen

Influence & negotiation

Prioritization

Education

Undergraduate studies in computer science or MIS

Tools

AWS

Azure

Scripting languages

Job description

If you're passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide's Technology team could be the place for you! At Nationwide, 'on your side' goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week. The Cloud Success Team serves as a team of educators and enablement partners. Our role is to ensure that Nationwide's cloud products operate as intended while equipping BSA development teams with the tools, knowledge, and autonomy to accomplish their work independently. We play a central role in making the vision of a fully self-service cloud environment a reality. The team's work is primarily focused on responding to customer needs and resolving issues as they arise. In addition, several security and infrastructure initiatives planned for the coming year will require our support. A significant area of focus will be helping teams transition from legacy models to a CDK-centric approach within accounts scoped tightly to applications. We also anticipate additional project opportunities related to governance initiatives involving IAM roles and KMS keys. As educators, we place a strong emphasis on continuous learning and professional development. Technical curiosity and a willingness to learn are just as important as existing expertise in this role. Associates are expected to pursue relevant certifications and continually expand their technical knowledge. Because we are internally customer-facing, successful candidates must be able to communicate ideas clearly, teach technical concepts effectively, and genuinely enjoy helping others succeed.

Job Description Key Responsibilities

• Executes all aspects of capacity: driving requirements to meet current and future needs, tracking capacity postures.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Analyzes reports and delivery recommendations to remediate capacity issues.
• Implements capacity enhancements.
• Participates in technology/product optimization, migrations and management, including technology/product design, planning, power and environmental management.
• Continuously improves and enhances existing environments.
• Maintains proper hardware and software currency levels by working on recommended upgrades.
• Conducts proactive system maintenance, disaster recovery planning, data backup and recovery as well as inventory, configuration and utility product management.
• Executes production engineering processes, including incident management, root cause analysis, problem management, change management, release management and knowledge management.
• Supports operational efforts to maintain environments.
• Provides production support for technology platforms.
• Assists with disaster and business recovery planning and testing.
• Provides oversight for technical labs and development environments.
• May perform other responsibilities as assigned.

Reporting Relationships

Reports to a Technology Engineering Manager or Technology Product Manager.

Typical Skills and Experiences

• Education: Undergraduate studies in computer science, management information systems or a related field are preferred.
• License/Certification/Designation: Technology certifications or designations are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security).
• Experience: Two or more years of experience developing and implementing integrated solutions.
• Experience in testing and debugging integrated solutions.
• Understanding of system management processes and tools.
• Understanding of IaaS, PaaS, SaaS and package solutions.
• Knowledge, Abilities and Skills: Strong communication skills and knowledge of planning, management and execution of the Accelerated Solutions Delivery framework are needed. Information Security acumen, ability to influence, negotiate, and set priorities are also needed.
• Insurance or financial services industry knowledge is a plus.
• Other criteria, including leadership skills, competencies and experiences may take precedence.
• Staffing exceptions to the above must be approved by the Vice President and Human Resource Business Partner.

Values

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

• Overtime Eligibility: Exempt (Not Eligible)
• Working Conditions: Hybrid to normal office environment. Some travel may be required.
• ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer.

Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement

Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

NOTE TO EMPLOYMENT AGENCIES

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Sr Analyst, Technology Engineer : $76,000.00-$143,000.00 The expected starting salary range for Sr Analyst, Technology Engineer : $76,000.00 - $115,000.00.

At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care - and we've been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide? Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.