Consultant (Technical, Top Secret Clearance)

Appian; McLean (VA); On-site; USD 75,000 - 175,000; Full time

Benefits offered by this job

401(k) with match

Discretionary bonus

Parental leave

Wellness program

Medical coverage

Stock purchase program

Tuition reimbursement

Job summary

Appian is seeking a Customer Success Consultant to help commercial clients design, develop and deploy custom software and AI solutions on the Appian platform. The role spans the full project life cycle, working with clients’ technical and business teams to drive adoption of process applications at their facilities.

The position is located at Appian's headquarters in McLean, Virginia and requires a strong in-office presence.

Qualifications

• Hands-on software development or technical consulting experience.
• B.S./B.A. in Engineering, CS, Information Systems, Math or related field.
• Strong knowledge of object-oriented programming, relational databases, data modeling and SQL.
• Experience with API integration (REST, SOAP, JDBC) and familiarity with AWS, AI/ML, Google Cloud, container technologies.
• Understanding of test-driven development and continuous delivery principles.
• Ability to work in an agile, cross-functional team environment.

Responsibilities

• Engage with post-sales customers to define and refine business processes and technical requirements.
• Design, develop and implement relational data models, APIs, and integration points in production.
• Apply Appian’s AI capabilities to create AI-powered solutions.
• Work within an Agile environment with pair programming, stand-ups, sprint planning and retrospectives.
• Collaborate with client technical teams and end users to ensure solutions meet business objectives and enable self-service adoption.
• Maintain and develop automated test suites within a CI framework.

Skills

Software development

Technical consulting

OOP

SQL

REST API

Education

B.S./B.A. in Engineering/CS/IS/Math

Tools

AWS

Google Cloud

Container tech

JDBC

Job description

Overview

Appian is hiring a Customer Success Consultant to help our commercial clients design, develop and deploy custom software and AI solutions on the Appian platform. The role involves working throughout the full project life‑cycle, collaborating closely with clients’ technical and business teams, and driving adoption of process applications at their facilities. This position is located at our headquarters in McLean, Virginia and requires a strong presence in the office.

Responsibilities

• Engage with post‑sales customers to define and refine business processes and technical requirements.
• Design, develop and implement relational data models, APIs, and integration points (REST, SOAP, JDBC) in production.
• Apply Appian’s AI capabilities—retrieval‑augmented generation, agentic workflows, prompt engineering and generative models—to create AI‑powered solutions.
• Work within an agile environment, participating in pair programming, stand‑ups, sprint planning and retrospectives.
• Collaborate with client technical teams and end users to ensure solutions meet business objectives and enable self‑service adoption.
• Maintain and develop automated test suites within a continuous integration framework.

Qualifications

• Minimum 1 year of hands‑on software development or technical consulting experience.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or a related field.
• Strong knowledge of object‑oriented programming, relational databases, data modelling and SQL.
• Experience with API integration (REST, SOAP, JDBC) and familiarity with AWS, AI/ML, Google Cloud, container technologies.
• Understanding of test‑driven development and continuous delivery principles.
• Ability to work in an agile, cross‑functional team environment.
• Travel up to 20% per year to support client engagements.
• Active Top Secret clearance without limitations is required; the candidate must be willing to maintain TS:SCI clearance and work in SCIF environments.

Benefits

• Competitive salary ($75,000 – $175,000 USD) with potential government clearance differential.
• Discretionary bonus program.
• 401(k) with company match.
• Flexible time off, paid parental leave, and wellness programs.
• Medical, dental, and vision coverage with optional life and disability insurance.
• Health savings account and flexible spending account contributions.
• Employee stock purchase program and equity rewards for eligible positions.
• Learning and development resources, including tuition reimbursement.

Equal Employment Opportunity Statement

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail].