Consultant (Technical, TS/SCI with Polygraph)

Appian; McLean (VA); On-site; USD 75,000 - 175,000; Full time

Benefits offered by this job

Discretionary bonus

401(k) with company match

Flexible time off

Parental leave

Medical, dental, and vision coverage

HSA/FSA contributions

Employee stock purchase program

Tuition reimbursement

Job summary

Appian is hiring a Customer Success Consultant to help our commercial clients design, develop and deploy software and AI solutions on the Appian platform. The role spans the full project life-cycle, collaborating with clients’ teams, and driving adoption of process applications at their facilities.

The position is based at Appian's headquarters in McLean, Virginia and requires a strong in-office presence, with travel up to 20% as needed.

Qualifications

• 1+ year hands-on software development or technical consulting.
• BS/BA in Engineering, CS, IS, Math or related field.
• Strong knowledge of OOP, relational databases, data modelling and SQL.
• Experience with API integration (REST, SOAP, JDBC) and cloud/AI tech.
• TDD and CD principles; agile, cross-functional teamwork.
• Willingness to travel up to 20% annually.
• TS:SCI clearance and SCIF work willingness.

Responsibilities

• Engage with post-sales customers to define and refine business processes and technical requirements.
• Design, develop and implement relational data models, APIs and integration points.
• Apply Appian AI capabilities to create AI-powered solutions.
• Work in an agile environment with team ceremonies.
• Collaborate with client teams to ensure solutions meet objectives and enable self-service adoption.
• Maintain and develop automated test suites within CI.

Skills

Object-oriented programming

Relational databases

Data modelling

SQL

Agile teamwork

Travel up to 20%

Education

Bachelor's degree in Engineering, CS, IS, Math or related field

Tools

REST APIs

SOAP

JDBC

AWS

Google Cloud

Container technologies

Job description

Overview

Appian is hiring a Customer Success Consultant to help our commercial clients design, develop and deploy custom software and AI solutions on the Appian platform. The role involves working throughout the full project life‑cycle, collaborating closely with clients’ technical and business teams, and driving adoption of process applications at their facilities. This position is located at our headquarters in McLean, Virginia and requires a strong presence in the office.

Responsibilities

• Engage with post‑sales customers to define and refine business processes and technical requirements.
• Design, develop and implement relational data models, APIs, and integration points (REST, SOAP, JDBC) in production.
• Apply Appian’s AI capabilities—retrieval‑augmented generation, agentic workflows, prompt engineering and generative models—to create AI‑powered solutions.
• Work within an agile environment, participating in pair programming, stand‑ups, sprint planning and retrospectives.
• Collaborate with client technical teams and end users to ensure solutions meet business objectives and enable self‑service adoption.
• Maintain and develop automated test suites within a continuous integration framework.

Qualifications

• Minimum 1 year of hands‑on software development or technical consulting experience.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or a related field.
• Strong knowledge of object‑oriented programming, relational databases, data modelling and SQL.
• Experience with API integration (REST, SOAP, JDBC) and familiarity with AWS, AI/ML, Google Cloud, container technologies.
• Understanding of test‑driven development and continuous delivery principles.
• Ability to work in an agile, cross‑functional team environment.
• Travel up to 20% per year to support client engagements.
• Active Top Secret clearance without limitations is required; the candidate must be willing to maintain TS:SCI clearance and work in SCIF environments.

Benefits

• Competitive salary ($75,000 – $175,000 USD) with potential government clearance differential.
• Discretionary bonus program.
• 401(k) with company match.
• Flexible time off, paid parental leave, and wellness programs.
• Medical, dental, and vision coverage with optional life and disability insurance.
• Health savings account and flexible spending account contributions.
• Employee stock purchase program and equity rewards for eligible positions.
• Learning and development resources, including tuition reimbursement.

Equal Employment Opportunity Statement

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail].