Consultant, Patient Support Services

IQVIA; Wayne (PA); Remote; USD 75,000 - 115,000; Full time

Job summary

An established industry player is seeking a skilled consultant to enhance patient support services for life sciences clients. This role involves collaborating with clients to identify challenges and develop strategic solutions that improve patient access to care. With a focus on delivering high-quality proposals and fostering consultative relationships, you will play a key role in shaping the future of patient support. If you are passionate about making a difference in the healthcare landscape and possess strong analytical and communication skills, this opportunity is perfect for you. Join a team that values innovation and collaboration in a dynamic environment.

Qualifications

• 3-5 years of consulting or life sciences experience required.
• Strong MS Office skills, especially Excel and PowerPoint.

Responsibilities

• Deliver high-quality proposals and solutions for clients in life sciences.
• Analyze client requirements and develop tailored solutions.

Skills

Consultative problem-solving

Presentation skills

Communication skills

Client influencing

Organizational skills

Project management

Education

Bachelor's degree

Tools

MS Office Suite

MS Excel

MS PowerPoint

Job description

Assists manufacturers to operate more efficiently by identifying and measuring problems, and recommending, customizing, and implementing solutions surrounding patient support services, including access, hub, copay, and affordability solutions, as well as field-based solutions (e.g., FRMs, CNEs).

Works directly with life sciences clients and internal stakeholders to provide value-added input, improve processes, and lead content development focused on strategic and operational issues impacting patient access to care. Works directly with IQVIA’s Patient Support Services team across multiple clients.

• Delivers high quality, on-time deliverables to client RFPs in the life sciences field in the realm of patient support and adjacent topics. Performs quantitative or qualitative analysis to identify client issues.
• Reviews and analyzes client requirements and develops insightful, value add proposals; communicates with clients; develops and may present complete client-specific solutions and recommendations.
• Connects business problems to proper solutions and offerings. Primarily solution driven. Develops and/or elevates new business opportunities.
• Participates or leads teams in the design, development, and delivery of proposed solutions in support of Patient Support Services (PSS) goals and objectives.
• Understands and analyzes client requirements or problems and assists in the development of proposals, solutions documentation, storyboarding, product demo content, etc.
• Develops detailed documentation and specifications.
• Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions.
• May deliver some findings to clients.
• Recommends improvements and alternative solutions to resolve problems.
• Contributes to thought leadership strategy and content development.
• Actively participates and contributes to the ongoing development and improvement of internal work processes (for example, RFP process, bid defense, strategic planning, etc.)
• Serves as a solutions-based team member, internally and externally, by applying consultative problem-solving skills.

Qualifications:

• Bachelor’s degree required.
• US Remote/Home based.
• 3 – 5 years of related experience in consulting and/or life sciences industry.
• MS Office suite including strong MS Excel and PowerPoint required.
• Excellent presentation, communication and client influencing skills.
• Experienced with developing consultative relationships with senior level managers and executives at clients in the life science industry.
• Possesses solid organizational skills and client influencing and relationship building skills.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
• Knowledge of consulting methodologies, tools and techniques related to functional area.
• Knowledge of key issues and current developments in the life science industry.
• Has necessary subject matter expertise to effectively manage solutions within Patient Support Services.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe.