Consultant - Integration

Veeva Systems; Boston (MA); Remote; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

A leading SaaS provider in life sciences seeks an Integration Architect to join their Site Solutions Professional Services team. This remote role focuses on implementing integrations for SiteVault, a solution for clinical research sites. Ideal candidates will have over 3 years of experience in software implementation and possess strong skills in customer relationship management. Responsibilities include scoping integrations, supporting customer workflows, and ensuring successful application of solutions. Competitive salary range is between $70,000 and $140,000.

Qualifications

• 3+ years of experience in enterprise software implementation in relevant fields.
• Ability to develop customer relationships and gather requirements.
• Willingness to quickly create solutions and manage integrations.

Responsibilities

• Scope integrations required by sites ensuring alignment with customer goals.
• Establish relationships with other software vendors.
• Design integrations and support customers throughout implementation.

Skills

Enterprise software implementation

Customer relationship management

Requirements gathering

Solution creation

Technical troubleshooting

Job description

Veeva Systems is a mission‑driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest‑growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

The Role

Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire an Integration Architect for our Site Solutions Professional Services team. In this role, you’ll help implement integrations for SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long‑term success. You will serve as the main point of contact between Veeva and key customer stakeholders to design and support integrations, drive collaboration, manage escalations, and demonstrate value through proactive engagement.

Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

What You'll Do

• Lead the charge in scoping integrations required by sites, ensuring alignment with customer goals and sales expectations
• Establish relationships with other software vendors and work with them to establish new connections and integration points
• Design integrations with vendors that we haven’t worked with before, using existing building blocks
• Understand customer workflows, goals, and systems, and build strong relationships with customer counterparts
• Support sites in implementing critical integrations, from collecting requirements to technical implementation and post‑live support
• Provide valuable feedback

Requirements

• 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
• Based in United States in Eastern or Central Time Zone is preferred
• Experience working with customers and third parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
• Typical travel is 10%, but can be up to 20%

Nice to Have

• Experience with large‑scale healthcare IT deployments and standard integration patterns
• Experience leading or establishing plans for data validation, mapping, and testing efforts
• Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
• Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
• Experience developing reusable integrations with multiple vendors and developing model implementation plans
• SaaS/cloud experience in the management of site CTMS or eISF systems
• Clinical research experience at a site

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $70,000 - $140,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other compensation such as variable bonus and/or stock bonus.

Job Details

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Consulting
• Industries: Software Development, IT Services and IT Consulting, Pharmaceutical Manufacturing

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].