Consultant II, Licensing

Jobtailor; Madison (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

null

Job summary

Jobtailor in Madison, Wisconsin seeks an experienced licensing, appointment, and compliance professional to lead QA activities and guide cross-border regulatory practices within the U.S. and Canada.

You will build trusted relationships, interpret evolving requirements, and drive practical, risk-based improvements across licensing programs. The role requires evaluating trends, communicating findings to executives, and collaborating across teams to sustain robust controls, reporting, and

Qualifications

• Bachelor’s degree in business, insurance, compliance, or related field.
• 6+ years of demonstrated proficiency in financial services, insurance, compliance, or related industry.
• 3+ years of experience in licensing, appointment, insurance compliance, QA, reporting, metrics, or related processes.
• Strong project management, process improvement, change management, and stakeholder engagement skills.
• Proficiency with Windows, Word, Outlook, Excel, PowerPoint, Lexis, and relevant systems.

Responsibilities

• Provide subject matter expertise on licensing, appointment, and compliance QA activities for individuals and entities under company requirements and U.S. and Canadian regulations.
• Establish and strengthen business relationships, provide consultative guidance, and serve as a point of contact for licensing, appointment, and compliance matters.
• Interpret state, provincial, and federal requirements and trends to recommend best practices and support fact-based decision making.
• Solve complex operational problems by identifying root causes, recommending solutions, implementing actions, and communicating progress.
• Lead functional teams or projects impacting Licensing using project management, team building, and change management practices.
• Identify and map gaps, controls, risks, and process dependencies across compliance, licensing, and appointment activities.
• Create quality control systems, testing practices, training resources, and monitoring processes.
• Prepare and present compliance risk, quality assurance, licensing and appointment trends, reporting, and recommendations to leaders.
• Support agent onboarding and distributor readiness, including tracking and escalation of licensing, appointment, system, or access issues.
• Develop and maintain SOPs, checklists, escalation paths, training materials, and recurring status reports.
• Support Canadian insurance distribution and licensing processes, including provincial requirements and Canada GA model considerations.

Job description

• Provide subject matter expertise on licensing, appointment, and compliance quality assurance activities for individuals and entities under company requirements and U.S. and Canadian regulations
• Establish and strengthen business relationships, provide consultative guidance, and serve as a point of contact for licensing, appointment, and compliance matters
• Interpret state, provincial, and federal requirements and operational trends to recommend best practices and support fact-based decision making
• Solve complex operational problems by identifying root causes, recommending solutions, implementing actions, and communicating progress
• Lead functional teams or projects impacting Licensing using project management, team building, and change management practices
• Identify and map gaps, controls, risks, and process dependencies across compliance, licensing, and appointment activities
• Create quality control systems, testing practices, training resources, and monitoring processes
• Prepare and present compliance risk, quality assurance, licensing and appointment trends, reporting, and recommendations to business and compliance leaders
• Support agent onboarding and distributor readiness, including agent tracking, onboarding issue resolution, hierarchy validation, and escalation of licensing, appointment, system, or access issues
• Develop and maintain standard operating procedures, checklists, escalation paths, training materials, and recurring status reports
• Support Canadian insurance distribution and licensing processes, including provincial requirements, agent and distributor hierarchy structures, Canada General Agency model considerations, and specialized Canadian distribution programs

Requirements

• Bachelor’s degree in business, insurance, compliance, or related field, or equivalent combination of education and/or related professional work experience
• 6+ years of demonstrated proficiency working in financial services, insurance, investment, compliance, or related industry
• 3+ years of demonstrated experience working in licensing, appointment, insurance compliance, quality assurance, reporting, metrics, user acceptance testing, or related compliance processes
• Strong project management, process improvement, change management, organization, prioritization, training, stakeholder engagement, and technical skills
• Proficiency with Microsoft Windows, Word, Outlook, Excel, PowerPoint, Lexis, and relevant licensing, appointment, workflow, or reporting systems
• Ability to communicate clearly and effectively verbally and in writing
• Ability to design and deliver effective presentations to varied audiences
• Demonstrated relationship management and consulting skills
• Ability to influence, persuade, challenge assumptions, work cross-functionally, coach sponsors and stakeholders, exercise discretion and sound judgment, and work independently with minimal guidance
• Specialized expertise across compliance activities, licensing, appointment, quality assurance, operational controls, issue management, control testing, monitoring, and process improvement
• Knowledge of company insurance and non-insurance product offerings, distribution models, company structure, customer experience considerations, and related compliance obligations
• Ability to define, evaluate, and communicate processes, controls, metrics, testing results, operational trends, regulatory impacts, control gaps, operational risks, process dependencies, and improvement opportunities
• Ability to provide guidance for compliance projects, licensing and appointment initiatives, process enhancements, user acceptance testing, and complex problem solving
• Working knowledge of Canadian provincial insurance distribution or licensing requirements, or ability to apply licensing and compliance knowledge in cross-border U.S./Canada distribution environments
• Experience supporting agent onboarding, distributor administration, licensing systems, workflow tools, reporting, procedure documentation, or operational issue resolution
• Ability to travel up to 10%
• Experience with Canadian general agency models, agent hierarchy administration, restricted licensing, distributor onboarding, digital sales tool support, third-party oversight, or large-scale onboarding initiatives preferred
• US Life and Health and Property & Casualty insurance licenses preferred

Core Competencies

Demonstrates expertise in licensing, appointment, and compliance quality assurance, with a strong focus on project management, process improvement, and stakeholder engagement. Proficient in interpreting regulatory requirements and implementing effective solutions to enhance operational efficiency.

Highest-signal resume keywords

• Licensing Compliance Expertise
• Project Management Skills
• Quality Assurance Processes
• Stakeholder Engagement
• Canadian Insurance Knowledge

Hard Skills

• Licensing
• Appointment
• Compliance Quality Assurance
• Process Improvement
• User Acceptance Testing
• Operational Controls
• Metrics Reporting
• Training Development
• Issue Management
• Control Testing

Soft Skills

• Relationship Management
• Consulting Skills
• Effective Communication
• Problem Solving
• Influencing Skills

Certifications & Qualifications

• US Life and Health Insurance License
• Property & Casualty Insurance License

Industry Keywords

• Financial Services
• Insurance
• Compliance
• Canadian Insurance Distribution
• General Agency Model
• Operational Risks
• Regulatory Impacts
• Agent Onboarding
• Distributor Administration
• Cross-Border Distribution

Tools & Technologies

• Microsoft Windows
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Microsoft PowerPoint
• Lexis
• Workflow Systems
• Reporting Systems