Consultant Engineer - Juniper Networks

NWN; Sacramento (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

NWN is a leading AI-powered technology solutions provider delivering modernization programs for North America's top organizations. The Consultant Engineer role focuses on configuring, installing, troubleshooting, and migrating Juniper-based solutions for diverse clients, with emphasis on resilience, security, and performance.

You will work with multiple vendors, manage project assignments, and travel to client sites as needed, including after-hours support as required.

Qualifications

• 7+ years of related experience in infrastructure engineering.
• Architect experience to collect and develop business and technical requirements.
• Excellent verbal and written communication skills.
• Ability to travel to client premises as needed.

Responsibilities

• Design, deployment, configuration, troubleshooting and migration of Juniper Networks solutions.
• Work with Project Managers and technical leaders on assignments.
• Collaborate with enterprise data infrastructure vendors (Juniper, Aruba, Cisco, Palo Alto, Meraki, Fortinet).
• Accurately track client work, service calls and timesheets.
• Support presales with solution scoping and create technical runbooks.
• Mentor junior technical resources and provide input for service improvements.

Skills

7+ years experience

Architect experience

Excellent communication

Travel flexibility

Team collaboration

Education

Bachelor's degree preferred

Tools

Juniper MIST

Juniper Switch

Juniper Security

Juniper Wireless

Job description

Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Consultant Engineer role is responsible for the configuring, installing, troubleshooting and repairing offerings technical solutions for our customers.

Essential, key job responsibilities for this role include, but are not limited to:

• Design, deployment, configuration, troubleshooting and migration of Juniper Networks solutions, including knowledge of JunOS, Juniper Mist deployment methodologies, and advanced to expert knowledge of Juniper Route/Switch and Wireless Solutions.
• Responsible for work assignments from Project Managers and/or technical leaders
• Work with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Juniper, Aruba, Cisco, Palo Alto, Meraki, Fortinet
• Consistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheets.
• Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practice.
• Attending seminars as requested by the Professional Services Management Team.
• Travel: To Customer sites as needed. Access to a vehicle is required.
• Interact with clients to resolve any issues before, during, or after service engagements.
• After hours/weekend trouble escalations and scheduled work when needed.
• Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners.
• Acquire technical certifications per training plan.
• Support presales with solution scoping
• Offering development, validating new solutions and creating technical runbooks
• Mentoring junior technical resources
• Other responsibilities as assigned.

Qualifications

The following are minimum qualifications and requirements required for this role:

• 7+ years of experience that is directly related to the duties and responsibilities specified.
• Architect experience with the ability to collect and develop business and technical requirements.
• Highly flexible, self-directed and with ability to adapt in a rapidly changing environment.
• Demonstrated verbal and written communication skills and the ability to multitask are essential.
• Comfortable, poised, and affable with customers from end users to senior level executives.
• Candidates must have strong interpersonal as well as analytical troubleshooting skills.
• Ability to travel to client premises if needed.
• Ability to work evenings and weekends as required during client cutovers.
• Must be able to effectively work in a team environment.
• Organizational skills and multitasking are required for independent work.
• Excellent verbal and written communication skills.
• Must have reliable transportation.
• Must supply reliable cell phone.
• Advanced to expert knowledge of Juniper: MIST, Switch, Security and Wireless Solutions necessary

The following qualifications are ideal, but not required:

• Bachelor's degree preferred.
• At least one major vendor certification (JNCIP-ENT, JNCIE-ENT, JNCIP-MistAI, CCNP, CCIE, PCNSE, Aruba Professional or Expert)

Benefits

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

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