Consultant, Digital Marketing & E-Commerce

Cardinal Health; United States; Remote; USD 67,000 - 97,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Client Service Consultant specializing in Digital Marketing & E-Commerce. This role focuses on managing client relationships and driving marketing strategies to enhance e-commerce performance. The ideal candidate will possess strong communication skills and a strategic mindset, with a proven track record in digital marketing and project management. Responsibilities include collaborating with internal teams, analyzing campaign performance, and developing marketing strategies to meet client goals. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Qualifications

• 5+ years of experience in client services, digital marketing, or project management.
• Proficiency in project management platforms.
• Proven experience meeting sales revenue targets.

Responsibilities

• Build and maintain client relationships as the main point of contact.
• Manage tasks/projects from conception to completion.
• Develop and drive digital marketing strategies to meet business objectives.

Skills

Communication

Interpersonal Skills

Problem-Solving

Organizational Skills

Multitasking

Education

Bachelor's degree in business, marketing, management, or a related field

Tools

Adobe Workfront

Job description

Consultant, Digital Marketing & E-Commerce

As a Client Service Consultant, you will be responsible for driving e-commerce digital marketing strategy and project management. This role will manage the relationship and marketing strategies with our internal client teams, focusing on content creation and deployment. This role requires a strategic thinker with a deep understanding of digital marketing, e-commerce, marketing analytics and communication, a s well as the ability to build and nurture strong client relationships.

Key Responsibilities:

Client Relationship Management

• Build and maintain strong, long-lasting client relationships. Act as the main point of contact and manage client expectations .

• Ensure proactive insights and action-oriented solutions are delivered to client partners .

• Collect client feedback, monitor campaign performance review and share performance reports with clients and internal stakeholders.

Strategic Planning /Reporting

• Identify opportunities to collaborate across teams and uncover opportunities to meet client goals, either by recommending marketing best practices and campaign strategies.

• Leverage knowledge to strategize, present, execute and present ideas to client partners .

• Work closely with internal teams, including the analytics team, to manage project delivery and ensure quality and timely completion .

• Partner with analytics team to proactively monitor , analyze, and optimize digital campaigns performance .

• Work with Analytics team to deep-dive into web, campaign and traffic data - report on weekly performance updates, project hindsight and opportunities to develop into future plans .

• Develop, analyze and report on A/B and multivariate tests to optimize campaign performance and deliver program goals .

Project Management

• Work with internal stakeholders on processing digital campaigns , o wning the intake process, obtaining creative materials, and coordinating the timeline and deliverables.

• Manage tasks/projects from conception to completion, deadline management and implementation.

• Coordinate internal resources and third parties/vendors for the execution of projects, ensuring that all client projects are delivered on-time, within scope, and guidelines.

• Provide troubleshooting assistance for creative and operations-related issues for all campaigns .

• Plan, manage and support web and email marketing campaigns that grow retention and drive up-sell/cross-sell opportunities .

Business Development

• Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects .

• Develop and drive business plans, digital marketing strategies and campaigns that meet and/or exceed business objectives and provide additional insight into pharmaceutical customers & meet revenue goals .

• Work collaboratively across solutions and be a key player in developing compelling digital marketing performance to drive revenue and sales on pharmaceutical ecommerce platforms .

• Completes work independently , receives general guidance on new projects .

• May act as a mentor to less experienced colleagues .

Qualifications:

• 5+ years of experience preferred in client services, digital marketing, project management or account management, preferably in the pharmaceutical or healthcare industry.

• Excellent communication and interpersonal abilities.

• Ability to handle challenging situations and resolve conflicts effectively.

• Proficiency in using project management platforms, preferably Adobe Workfront.

• Strong organizational and multitasking skills.

• Attention to detail and a proactive approach to problem-solving.

• Bachelor's degree in business, marketing, management, or a related field is preferred.

• Proven experience at successfully meeting sales revenue targets

• Related industries include: B2B, Healthcare, Consumer Packaged Goo ds, Consulting, Sales, Analytics

Anticipated salary range: $67,600 - $96,510

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 06/14/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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