Consultant, Digital Marketing

Capacity Interactive Inc.; New York (NY); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Parental leave

Half-day Fridays

401(k) match

Home office stipend

ESOP

Medical/dental/vision

Job summary

Capacity Interactive Inc. is seeking a Consultant to lead sophisticated client relationships and elevate the impact we deliver across the arts and culture sector. You will shape long-term strategies and guide campaigns across Meta, Google Ads, and more.

You will supervise a small team of Analysts, mentor colleagues, and contribute to Capacity's direction through internal initiatives and industry speaking engagements. This is a fully remote role with flexible hours.

Qualifications

• 4–6 years of experience in the field, including people management.
• Ability to manage ambiguity and navigate evolving client situations.
• Strong conflict management and sound judgment balancing client/internal priorities.
• Track record of driving innovation and identifying growth opportunities.
• Comfort working with senior leadership both internally and with clients.
• Clear ambition to grow as a strategic advisor and consultant.

Responsibilities

• Shape long-term strategy for a portfolio of client relationships and KPIs.
• Create, manage, and optimize digital marketing campaigns (Meta, Google Ads).
• Guide clients toward new opportunities with confidence.
• Lead a small team of Analysts and Senior Analysts.
• Contribute to internal initiatives and represent Capacity in industry events.

Skills

People management

Ambiguity management

Conflict management

Innovation

Stakeholder engagement

Strategic advisory

Job description

We believe the arts are essential to a thriving society, and to the strength and vibrancy of every community. Capacity is the premier digital marketing consulting firm for arts and culture. Since 2008, we’ve worked with ambitious arts and cultural organizations to engage audiences, build community, and market smarter through close, personal partnerships. Our clients are our passion as much as our industry — we stand up for the organizations and people we serve and are committed to consulting each courageously. Each year, we also produce Boot Camp, the country’s leading digital marketing conference for the arts.

We’re looking for a Consultant to help lead sophisticated client relationships and elevate the impact we deliver across the arts and culture sector.

Key Responsibilities:

• Shape long-term strategy for a portfolio of sophisticated client relationships Develop strategies, identify KPIs, and make informed recommendations with client goals and objectives in mind. Create, manage, and optimize digital marketing campaigns (Meta, Google Ads, etc)
• Guide clients toward new opportunities with confidence and tact
• Build the kind of trust that makes you indispensable to your clients
• Lead a small team of Analysts and Senior Analysts.
• Beyond your portfolio, you’ll help shape where Capacity goes next, leading internal initiatives, mentoring colleagues, and building your voice in the industry through case studies, speaking engagements, and Boot Camp, our annual conference for arts marketers.

Qualifications

• 4-6 years of experience in the field, including experience managing others.
• A demonstrated ability to manage ambiguity and navigate complex, evolving client situations with clarity and confidence
• Strong conflict management skills and sound judgment in balancing client and internal priorities
• A track record of driving innovation and identifying new opportunities for client growth
• Comfort operating around senior leadership, both internally and with client stakeholders
• Clear career ambition and a demonstrated interest in growing as a strategic advisor and consultant

Compensation:

The starting salary for this position is $74,750, plus potential bonus based on company performance.

Time Off & Flexibility

• Four weeks of paid vacation plus at least 14 paid holidays
• A flexible holiday swap so you can honor the days that matter most to you
• Minimum of 6 weeks fully paid, gender-neutral parental leave
• Half-day Fridays all year long to help you recharge and protect your downtime
• A company-matched 401(k) plan (100% match up to 4%, available immediately)
• $80/month home office stipend
• Participation in our Employee Stock Ownership Program (ESOP), allowing you to share in the success you help create
• Competitive medical, dental, and vision plans — including options with $0 deductibles

Learning & Growth

• Robust training and professional development opportunities
• Comprehensive onboarding and hands-on training with all company systems
• Weekly internal education events to keep your skills sharp and curiosity sparked

Additional Requirements:

We are a fully remote company with no physical office. This job requires a significant amount of time on-camera for internal and external video calls.

Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of employment Visas at this time.

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.