Consultant, Account Services Management

Starr Insurance; Springfield (IL); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Company car

Job summary

Starr Insurance is seeking a Loss Control Consultant to perform on-site risk assessments for high-hazard industries including Oil and Petrochemical, Chemical, and Power Generation. The role emphasizes evaluating safety systems, preparing reports, and coordinating with underwriters to support risk selection.

Responsibilities include client meetings, account management, and general consulting, with travel required regionally (about 25% overnight).

Qualifications

• Bachelor of Science in an engineering discipline with preference for chemical, mechanical, or fire protection.
• 10+ years' engineering experience in Oil/Petrochemical, Midstream or Chemical sectors, or 5+ years in Property Loss Control field inspections for risk-related organizations.
• Knowledge of 29 CFR 1910.119 Process Safety Management and related elements (PMA, KPI, PHA, LOPA, SIF/SIS, PSSR, MOC).
• Familiarity with NFPA, FM, API, ASME codes and industry practices.
• Ability to work independently and collaboratively with underwriters and managers on multiple tasks.
• Strong communication, writing, organization, public speaking and time management skills.
• Proficiency with MS Word and MS Excel.

Responsibilities

• Conduct on-site loss control surveys for high-hazard industries (Oil, Petrochemical, Chemical, Power, etc.).
• Prepare survey reports and present findings to clients and underwriters.
• Perform engineering account reviews and participate in meetings with clients and brokers.
• Maintain inspection records and assist with risk quality assessment for insurance purposes.
• Travel regionally with approximately 25% overnight stays.

Skills

Communication

Writing

Public speaking

Time management

Organizational skills

Customer relations

Independence

MS Word

MS Excel

Education

BS in Engineering

Tools

Microsoft Word

Microsoft Excel

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr Technical Risks (Starr Tech) is a managing general insurance agency specializing in the Energy industry. Starr Tech is a division within Starr Companies, a global insurance and investment organization providing property and casualty insurance solutions to business and industry. Starr is one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace.

The key function of the loss control consultant role is conducting property loss control surveys of various types of high hazard industries including Oil & Petrochemical , Chemical, Power Generation, Pulp and Paper, Steel/Molten Metal, Electronics, and Process Industries. This entails:

• Evaluating sprinkler systems, building construction, and fire alarm plan reviews and providing guidance to clients.
• Engineering account reviews for underwriters, account/broker meetings, and presentations.
• Maintaining schedules and writing survey reports.
• Providing guidance to underwriting staff regarding risk quality/insurability.
• Maintaining up-to-date inspection record data base (ELCS).

Job functions break out is approximately: On-site surveys and risk evaluation of existing and prospective Starr Tech clients (70%), Client Meetings (10%), Account Management (10%), and general Consulting (10%).

Travel is primarily regional with approx. 25% overnight expected.

This is a remote position, but must be within a reasonable distance to the office should this be necessary.

• A company car is provided.

Skills / Experience Required

• College graduate with Bachelors of Science in recognized engineering discipline with preference given to chemical, mechanical, or fire protection.
• Preferred minimum 10 years' experience as an engineer with an Oil/Petrochemical, Midstream or Chemical company or 5 years’ experience performing Property Loss Control field inspections for an insurance, consulting, or brokerage company (or similar) handling similar types risks.
• Technical Knowledge of 29 CFR 1910.119 Process Safety Management of Highly Hazardous Chemicals is required. Field assessments will include evaluating all elements of PSM to determine a level of acceptability for insurance purposes. Subject matter will include Mechanical Integrity, Inspections of Rotating and Fixed Equipment, Breakdown & Preventative Maintenance, Key Performance Indicators (KPI), Process Hazard Analysis (PHA), Layer of Protection Analysis (LOPA), Safety Instrumented Function (SIF)/Safety Instrumented Level (SIL)/Safety Instrumented System(SIS), Pre-Startup Safety Review (PSSR), Management of Change (MOC), etc.
• Understanding of sprinkler systems, fire alarm systems, and property loss control issues preferred.
• Technical knowledge of loss prevention codes (NFPA, FM, API, ASME, etc.) standards and industry practices preferred.
• Ability to work independently as well as in concert with underwriters and managers to handle multiple tasks simultaneously.
• Good communication, writing, organization, customer relation, public speaking and time management skills.
• Good familiarity with basic computer operations with knowledge of software programs such as Microsoft Word and Excel.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.