Construction Technology Specialist Lvl 3

RDO Equipment Co.; Billings, Riverside, Fort Worth, Dayton (MT, CA, TX, OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company truck

Training and development

Benefits package

Base salary plus commissions

Job summary

RDO Equipment Co. is seeking a Construction Technology Specialist Level 3 in Billings, MT. The role focuses on advanced expertise, mentoring technicians, and driving product direction for cutting-edge construction technology solutions.

You will partner with product teams and field ops on pilots, testing, deployments, and rollout readiness, while delivering hands-on coaching and developing technical training materials for field teams.

Qualifications

• Industry experience: 3–5 years in construction technology, machine control, product support, field service or related roles.
• Advanced technical expertise with construction technology products, software, integrations and field workflows.
• Training and coaching skills: ability to train and develop technicians through hands-on support and instruction.
• Customer focus: strong service mindset and relationship-building abilities.
• Travel flexibility: willing to travel 50–70% as required by seasonal business.

Responsibilities

• Technical leadership: serve as expert on construction technology products and field workflows.
• Product development support: assist pilots, testing, deployments, and rollout prep.
• Training and technician development: coach and mentor technicians in various formats.
• Knowledge management: create troubleshooting guides, job aids, and training materials.
• Field quality and adoption: support product launches, software updates and customer adoption.
• Customer support: build strong relationships and provide timely solutions.
• Collaboration and continuous improvement: work with service, sales and partners to drive growth.

Skills

Construction technology experience

Field service

Technical training

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

Billings, MT 59101, USA

• Focal Team Member
• Full-Time
• Requisition #: CONST018819

Description

Are you passionate about shaping the future of construction technology? As a Construction Technology Specialist Level 3, you'll be at the forefront of innovation, helping bring new products, solutions, and workflows from concept to real-world success. In this highly visible role, you'll serve as a trusted technical expert, mentor developing technicians, influence product direction, and help customers maximize the value of cutting-edge technology. If you enjoy solving complex challenges, leading through expertise, and making a lasting impact on both people and products, this is an opportunity to elevate your career while helping drive the future of our industry.

What’s In It For You:

• $80000 - $110,000 / year
• Guaranteed base salary plus commissions.
• Company truck, reinforcing company pride and representing the RDO brand.
• Training and development, as well as opportunities to grow within the organization.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page .
• A company that lives by its core values: they’re not just words on a wall - they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co.’s Emerging Markets team is where you’ll support customers working in Landfill, Mining, Solar and Autonomy, some of the fastest-growing segments of our business. This team partners closely across the organization to deliver practical, innovative solutions, from helping landfills improve compaction to supporting solar projects and mining operations with precision technology. You’ll work alongside experienced teammates who are focused on real results, strong partnerships and shaping what’s next in these evolving industries.

What You Will Do:

• Technical leadership: Serve as an advanced subject matter expert on construction technology products, software, integrations, and field workflows. Diagnose complex issues, validate solutions, and provide escalation support.
• Product development support: Partner with product development and field operations by participating in pilot programs, product testing, customer deployments, and rollout preparation activities.
• Training and technician development: Deliver hands-on coaching, mentoring, and skills development to technicians through field, classroom, virtual, and customer-facing training opportunities.
• Knowledge management: Create and maintain troubleshooting guides, job aids, training materials, best practices, and documentation that improve field consistency and technician readiness.
• Field quality and adoption: Support successful product launches, software updates, deployment methods, and customer adoption initiatives while collecting and communicating valuable field feedback.
• Customer support: Build strong customer relationships by addressing concerns, providing timely solutions, and ensuring successful outcomes for technology deployments.
• Collaboration and continuous improvement: Work closely with service, sales, and manufacturer partners to strengthen organizational capability, improve field quality, and support strategic growth initiatives.

What You Will Need:

• Industry experience: 3-5 years of experience in construction technology, machine control, product support, field service, software implementation, technical training, or a related role.
• Advanced technical expertise: Demonstrated experience with construction technology products, software, integrations, installation practices, and field workflows, including the ability to diagnose and resolve complex technical issues.
• Training and coaching skills: Proven ability to train, mentor, and develop technicians through hands-on field support, classroom instruction, and virtual learning environments.
• Customer focus: Excellent customer service skills with the ability to build relationships, actively listen, address concerns, and provide effective solutions.
• Travel flexibility: Ability and willingness to travel 50-70% based on seasonal business demands.
• Technology proficiency: Strong computer skills with experience creating technical documentation, maintaining training records, and utilizing product software applications.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• A dynamic environment : where no two days are the same.
• A supportive team : that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.