Construction Technology Specialist Lvl 2

RDO Equipment Co.; Cheyenne (WY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company truck

Benefits package

Training and development

Competitive compensation

Job summary

RDO Equipment Co. is seeking a Construction Technology Specialist Level 2 to help customers adopt and optimize construction technology solutions through technical support, training, troubleshooting, and onsite service.

You’ll join a team focused on innovation, customer success, and professional growth while supporting equipment and technology from John Deere, Wirtgen, and Topcon. Travel will be required across the region to install, diagnose, and maintain products.

Qualifications

• 3–5 years of experience in construction, technology, equipment, or related industry, with exposure to sales, service, training, or customer support activities.
• Ability to learn, troubleshoot, and support GPS, machine control, construction technology, and other advanced technology solutions.
• Strong customer service skills with the ability to build relationships, resolve issues, and deliver a positive customer experience.
• Strong verbal and written communication skills, including the ability to train, support, and collaborate with customers and team members.
• Ability and willingness to travel 35–50% based on seasonal business demands.
• Candidates must have valid work authorization and be able to work in the U.S. without sponsorship.

Responsibilities

• Provide troubleshooting, technical support, demonstrations, and training on GPS, machine control, laser, and other construction technology solutions.
• Install, diagnose, repair, and support construction technology products in the field to maximize customer productivity and uptime.
• Build strong customer partnerships through proactive follow‑up, responsive support, and timely resolution of issues.
• Identify opportunities to grow construction technology, service, repair, and aftermarket business while helping customers adopt technology solutions that improve performance.
• Partner with sales and service teams to support customer success while providing technical coaching and training to technicians and team members across the region.

Skills

Industry experience

Technical aptitude

Customer focus

Communication skills

Travel flexibility

Work authorization

Tools

GPS

Machine control

Laser

Job description

Ready to turn your passion for technology into a rewarding career? As a Construction Technology Specialist Level 2, you'll help customers adopt and optimize the latest construction technology solutions through technical support, training, troubleshooting, and onsite service. Join a team that values innovation, customer success, and professional growth, and help shape the future of construction technology.

When you join RDO Equipment Co., you'll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. where you’ll enter a team of people passionate about heavy construction machinery, parts and service. Our Mountain Construction team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas.

What’s In It For You:

• $65000 - $90000 / year
• Guaranteed base salary plus commissions.
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• Company truck, reinforcing company pride and representing the RDO brand.
• Training and development, as well as opportunities to grow within the organization.
• A comprehensive benefits package that supports your well‑being. Visit RDO’s benefits page for more details.
• A company that lives by its core values – they’re not just words on a wall – they’re how we work, grow, and lead. Learn more.

What You Will Do:

• Technology expertise: Serve as a trusted resource for customers and team members by providing troubleshooting, technical support, demonstrations, and training on GPS, machine control, laser, and other construction technology solutions.
• Field service and support: Install, diagnose, repair, and support construction technology products in the field to maximize customer productivity and uptime.
• Customer relationships: Build strong customer partnerships through proactive follow‑up, responsive support, and timely resolution of issues.
• Business development: Identify opportunities to grow construction technology, service, repair, and aftermarket business while helping customers adopt technology solutions that improve performance.
• Training and collaboration: Partner with sales and service teams to support customer success while providing technical coaching and training to technicians and team members across the region.

For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Industry experience: 3–5 years of experience in the construction, technology, equipment, or related industry, with exposure to sales, service, training, or customer support activities.
• Technical aptitude: The ability to learn, troubleshoot, and support GPS, machine control, construction technology, and other advanced technology solutions.
• Customer focus: Strong customer service skills with the ability to build relationships, resolve issues, and deliver a positive customer experience.
• Communication skills: Strong verbal and written communication skills, including the ability to effectively train, support, and collaborate with customers and team members.
• Travel flexibility: Ability and willingness to travel 35‑50% based on seasonal business demands.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.